How to redeem Citi ThankYou Points?

What Are Citi ThankYou Points?

Citi ThankYou Points are loyalty rewards earned through Citi credit cards or consumer checking accounts registered in the ThankYou Rewards program. These points offer numerous benefits to cardholders, including travel rewards and gift cards. The point values vary based on specific products and eligibility criteria. Additionally, Citi ThankYou Points provide flexibility and convenience in redemption, allowing cardholders to redeem them online or by contacting the ThankYou Service Center. With redemption options ranging from travel experiences to shopping opportunities, these points cater to various preferences, making them highly rewarding for customers.

How Does it Work?

If your Citi credit card is eligible for ThankYou Points, you can maximize your rewards by familiarizing yourself with the earn rates for various spending categories. Furthermore, you can also use your Citi Credit card for everyday expenses like groceries, dining, and utilities to accumulate more Citi ThankYou Points. One should also watch out for exclusive promotions and sign-up bonuses that offer additional ThankYou Points for meeting spending requirements within a specific timeframe. Upon accruing sufficient ThankYou Points, customers can transfer them to partner airlines and hotel chains, potentially receiving more value when booking flights or hotel stays. Cardholders can also redeem their accumulated ThankYou Points for statement credit and use them to offset purchases through Citi's Pay with Points program.

Pay with Points

Well, first off, you have to accrue points by frequently using your credit card. The more you use your card, the more points you have available to redeem; so, get to swiping!

Citibank Online Redemption

To take advantage of Pay with Points via Citibank Online or the Citi Mobile® App, cardholders can follow these steps:

• Log in to Citibank Online or the Citi Mobile® App.
• Select the relevant credit card and click on the Pay with Points tab on the Account Details page.
• The Account Details page will display your eligible transactions for Pay with Points.
• Choose up to five transactions to offset with your accrued points.
• Click the "Continue" button and confirm the redemption process.
• The transaction's value will be credited to your card account within two business days.
• The credited points can be viewed in your next statement of account.

Citibank Mobile Redemption

Redeeming accrued points via the Citi Mobile® App is similar to redeeming points on Citi Online and can be accomplished by following these steps:

• Log in to the Citi Mobile® App and select the desired card.
• Choose a transaction from the displayed list of eligible transactions.
• Each transaction will have a "Pay with Points" button that can be clicked to proceed.
• The subsequent page will show the total number of accrued points and the number of points required to offset the selected transaction(s).
• Once the process is completed, a notification confirming the transaction amount, the points used, and the remaining points balance will appear.

Other ways to redeem

Besides the Pay with Points program, there are many other ways you can redeem your Citi points, including:

• Cash Rebate – An option that allows you to receive a cash rebate of AED 25, AED 50, or AED 100 in exchange for 1,000, 2000, and 4,000 ThankYou Points, respectively.
• Merchandise – An option that allows you to exchange ThankYou Points for Citi merchandise. You can select from a wide range of merchandise like apparel, electronics, home goods, etc.
• Points Transfer – Here, you can transfer your ThankYou Points to participating travel loyalty programs on a 1:1 basis to redeem for flights, hotel stays, and other available travel rewards with select partners. This is for Prestige & Premier credit cards only.
• Cash for Points – With this option, you can get cash rebates on travel-related spend using your Citi Prestige and Citi Premier credit cards. Unlike the Points Transfer program, which is restricted to participating travel programs and partners, you can use your ThankYou Points for purposes above and beyond Citi's official partners. So, enjoy free flights, hotel stays, ferry trips, and other travel-related benefits around the world. Also, 15,000 ThankYou Points can be redeemed for AED 500 on any travel-related purchases.
• Book Travel – You can use your ThankYou Points to book flights, hotels, rental cars, and holiday packages through an online portal.
• Gift Vouchers/Cards – Select from a wide array of entertainment and travel Gift Card/Voucher options to redeem with your ThankYou Points.

Things to Note

• Currently, eligible Citi credit cards are Citi Prestige, Citi Premier, and Citi Rewards.
• Only retail transactions of up to AED 100 made within 60 days of redemption are eligible.
• The current conversion rate is 45 ThankYou Points to AED 1.
• You can offset up to five transactions in one session using online and mobile platforms.
• Partial redemption of transactions is only possible using the Citi Mobile® App; it is currently unavailable on Citibank Online.
• For more information, you can check out the Pay with Points FAQs and Terms and Conditions.

The Citi ThankYou program boasts an impressive array of benefits and incredibly versatile reward redemption options, allowing you to earn rewards as your spend and maximize your credit card benefits. As a cardholder, you can redeem your Citi ThankYou Points for various travel-related expenses, including airfare, hotel bookings, and cruises. Additionally, you can transfer your loyalty points to Citi's airline partners or exchange them for gift cards, statement credits, online shopping, bill payments, or cash back. For further details on these options and how to utilize your ThankYou Points to their fullest potential, kindly refer to the Rewards page on the Citibank website.