Our goal is to maintain your trust and confidence when handling personal information about you.
You Have Choices:
As a Citi customer, you have the opportunity to make choices. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.
Security of Personal Information:
The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. For more details about Privacy Choices or if you wish to request/ opt-out to receive information from call, letter, SMS or email, please feel free to contact our 24 hours CitiPhone banking service at +9714 3114 000.
If you are, or will be, a resident of the U.S. State of California, you have certain rights with respect to your Personal Information under the California Consumer Privacy Act (“CCPA”) as of January 1, 2020. For more information about what this means to you, please click here https://www.citigroup.com/citi/privacy.html
To access your rights under CCPA, please call U.S. +1 833-971-1191 or click here CCPA non-US Request to print a form and mail to us.
We want you to understand how your personally identifiable information ("Information") is collected through a web site operated by Citibank N.A. – UAE branch as licensed by the UAE Central Bank ("we" or "us") and how we may collect, share, use, mine, and profile this Information. Please read this notice carefully to understand what we do. The types of personal information we collect, and share depend on the product or service you have or might be interested in with us.
You can visit a web site and find out about Citibank products and services and use value-added services that may be available without giving us any Information about yourself. If you must register on a web site to use one of its features or are interested in being contacted by us about some of our products and/or services, you may need input Information about yourself on the web site. Any Information you provide to us will be handled in accordance with Section J(1): Disclosure of Information of Citibank Terms & conditions available here.
In order to ensure the Customer’s secure access to the Citi Mobile app, Citibank may remotely scan the mobile device for potential malware and other technical and system vulnerabilities. Citibank may restrict access to the Citi Mobile app if such remote scanning detects any signs of potential malware. The Customer will be held responsible for using a mobile device that shows signs of potential malware infection.
You shall have the right to withdraw your consent for the following at any time by contacting Citiphone Banking at +9714 3114 000:
a. The processing of Information by us except where the Information is required for business operations related to products and services requested by you; and
b. Information sharing with authorized agents and other third parties for purposes such as but not limited to sales and marketing.
Where there are cross-border transfers of data it is done only to the extent permitted by applicable Law, with your consent or when the transfer is necessary for the services we provide you.
Effective Date: This page was last modified on 1st January 2022.
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