Our goal is to maintain your trust and confidence when handling personal information about you.

You Have Choices:

As a Citi customer, you have the opportunity to make choices. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.

Security of Personal Information:

The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. For more details about Privacy Choices or if you wish to request/ opt-out to receive information from call, letter, SMS or email, please feel free to contact our 24 hours CitiPhone banking service at +9714 3114 000.

If you are, or will be, a resident of the U.S. State of California, you have certain rights with respect to your Personal Information under the California Consumer Privacy Act (“CCPA”) as of January 1, 2020. For more information about what this means to you, please click here

To access your rights under CCPA, please call U.S. +1 833-971-1191 or click here CCPA non-US Request to print a form and mail to us.

We want you to understand what personally identifiable information ("Information") that is collected through a web site operated by Citibank* ("we" or "us") and how it may later be disclosed.

You can visit a web site and find out about Citibank products and services and use value-added services that may be available without giving us any Information about yourself. If you must register at a web site to use one of its features or are interested being contacted by Citibank about its products and/or services, you may input Information about yourself at the web site. Where available, you may update your contact Information online. Otherwise, you will need to contact Citibank at the telephone number provide in order to do so. Any Information you provide to us will be handled in accordance with "TERMS & CONDITIONS".

In order to provide better service, we may use "cookies", which may be set by us or by another company for us. A cookie is a small piece of information that a web site stores on your web browser that can later be retrieved and read only by the same site. We use cookies for a administrative purposes and to enhance your online experience. For example, we may use cookies to track the number of visitors to our site or to enable us present rotating information to you at our site. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.

In order to ensure the Customer’s secure access to the Citi Mobile app, Citibank may remotely scan the mobile device for potential malware and other technical and system vulnerabilities. Citibank may restrict access to the Citi Mobile app if such remote scanning detects any signs of potential malware. The Customer will be held responsible for using a mobile device that shows signs of potential malware infection.

It may also be possible for Customers to review and change contact information such as address, phone and e-mail information by signing on and updating their personal profile. To protect your privacy, proof of identity or other authentication is required any time you contact us at Citiphone Banking at +9714 3114 000.

From time to time, we may change this Internet Privacy Policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.

Where there are cross-border transfers of data it is done only to the extent permitted by applicable Law, with your consent or when the transfer is necessary for the services we provide you.

Effective Date: This page was last modified on October 21st, 2020

Cookies facilitate certain features that can make the surfing experience more convenient and valuable for Web users.

A "cookie" is a small piece of information which a web server can store on your web browser. This is useful for having your browser remember some specific information which the web server can later retrieve. As you browse the web, some cookies are "set" on your Web browser. When you quit your browser, some cookies are stored in your computer's memory in a cookie file, while some expire, or disappear. All cookies have expiration dates. The cookie is set on a particular browser on a particular computer, so when you use a different computer, the cookie will not exist.