Please ensure that you do not disclose your bank account or credit/debit card number, CVV (3 digit code on the back of your card), one time password and PIN to anyone through any means.
Please visit Citi Online, click 'Service Center', select 'Write to us' and raise a complaint or request.
You can also contact our 24 hour Citiphone Banking Service on +97 14 3114000.
Call our 24-hours CitiPhone Banking Services:
For payment related queries: