Airport Lounge Access With Citi Cards

You get access to Airport Lounge at a number of airports if you have any of these Citi Cards. Click on your card image to see the offer details.

  • EMIRATES-CITIBANK ULTIMA MASTERCARD EMIRATES-CITIBANK ULTIMA MASTERCARD
  • EMIRATES-CITIBANK ULTIMA VISA EMIRATES-CITIBANK ULTIMA VISA
  • EMIRATES-CITIBANK ULTIMATE EMIRATES-CITIBANK ULTIMATE
  • EMIRATES-CITIBANK ULTIMATE EMIRATES-CITIBANK ULTIMATE
  • EMIRATES-CITIBANK WORLD/TITANIUM EMIRATES-CITIBANK WORLD/TITANIUM
  • EMIRATES-CITIBANK GOLD EMIRATES-CITIBANK GOLD

EMIRATES-CITIBANK ULTIMA MASTERCARD

Access with LoungeKey

Make the most of your valuable time when traveling and benefit from unlimited complimentary* access to 1000+ airport lounges worldwide for you and your supplementary cardmembers, plus one free guest each per visit.

*Over your free entitlement of 1 free guest per cardmember, a charge of USD27 will be debited to your card for any additional guest per visit.

1000+ Airports Globally

To access a participating lounge:

  • Identify yourself as a LoungeKey member to the lounge reception staff
  • Show your card to the Lounge staff
  • Your card will be swiped to register your visit and give you access to the lounge
  • Remember to visit the www.Loungekey.com/premium before traveling to see the lounges available to you

LoungeKey Mobile App:

Your card is ready to use; just sign up online to access the smartphone app

Download the LoungeKey App from either the Android or Apple app stores
Check the airport lounges available any time, any place, whilst on the move

Google Play App Store

Customer Service
Enjoy full service support at www.Loungekey.com/premium, the mobile app or at the 24/7 contact centre at +971 8000 444 1054

View FAQs

Support

Service support is available via the website www.Loungekey.com/premium, the mobile application and a 24/7 contact center at
+44 (0) 208 865 0767.

View FAQs

Visit Help Center

EMIRATES-CITIBANK ULTIMA VISA

Access with LoungeKey

Make the most of your valuable time when traveling and benefit from unlimited complimentary* access to 1000+ airport lounges worldwide for you and your supplementary cardmembers, plus one free guest each per visit.

*Over your free entitlement of 1 free guest per cardmember, a charge of USD27 will be debited to your card for any additional guest per visit.

1000+ Airports Globally

To access a participating lounge:

  • Identify yourself as a LoungeKey member to the lounge reception staff
  • Show your card to the Lounge staff
  • Your card will be swiped to register your visit and give you access to the lounge
  • Remember to visit the www.loungekey.com/visainfinitemena before traveling to see the lounges available to you

LoungeKey Mobile App:

Your card is ready to use; just sign up online to access the smartphone app

Download the LoungeKey App from either the Android or Apple app stores
Check the airport lounges available any time, any place, whilst on the move

Google Play App Store

Customer Service
Enjoy full service support at www.loungekey.com/visainfinitemena, the mobile app or at the 24/7 contact centre at +971 8000 444 1822

View FAQs

Access with Priority Pass

This service will no longer be available on your Emirates –Citibank Ultima VISA Credit Card from May 20, 2018 and your Citi issued Priority Pass will be discontinued.

  • Unlimited access to 900+ airport lounges globally through your complimentary membership to Priority Pass, regardless of airline or class of ticket.
  • Priority Pass Membership will be discontinued if your Citi Credit Card is cancelled, downgraded or blocked. Complimentary access is granted only to the Basic/Primary Cardmember. Any additional guest will be charged at USD 27. Charges are subject to change. Partner Terms and Conditions apply.
  • Visit www.prioritypass.com for the most updated list of lounges. Whilst on the move the Priority Pass mobile app is the easiest way to find location and details of facilities of the lounges.

Support

Service support is available via the website www.loungekey.com/visainfinitemena, the mobile application and a 24/7 contact center at
+971 8000 444 1822.

View FAQs

EMIRATES-CITIBANK ULTIMATE

Access with LoungeKey

Make the most of your valuable time when traveling and benefit from unlimited complimentary* access to 1000+ airport lounges worldwide for you and your supplementary cardmembers, plus one free guest each per visit.

*Over your free entitlement of 1 free guest per cardmember, a charge of USD27 will be debited to your card for any additional guest per visit.

1000+ Airports Globally

To access a participating lounge:

  • Identify yourself as a LoungeKey member to the lounge reception staff
  • Show your card to the Lounge staff
  • Your card will be swiped to register your visit and give you access to the lounge
  • Remember to visit the www.loungekey.com/visainfinitemena before traveling to see the lounges available to you

LoungeKey Mobile App:

Your card is ready to use; just sign up online to access the smartphone app

Download the LoungeKey App from either the Android or Apple app stores
Check the airport lounges available any time, any place, whilst on the move

Google Play App Store

Customer Service
Enjoy full service support at www.loungekey.com/visainfinitemena, the mobile app or at the 24/7 contact centre at +971 8000 444 1822

View FAQs

Please note that access through www.velocelounges.com will be discontinued after 30th June 2016, following which you can only use LoungeKey to access the specific airport lounges.

Support

Service support is available via the website www.loungekey.com/visainfinitemena, the mobile application and a 24/7 contact center at
+971 8000 444 1822.

View FAQs

EMIRATES-CITIBANK ULTIMATE

Access with LoungeKey

Make the most of your valuable time when traveling and benefit from unlimited complimentary* access to 1000+ airport lounges worldwide for you and your supplementary cardmembers, plus one free guest each per visit.

*Over your free entitlement of 1 free guest per cardmember, a charge of USD27 will be debited to your card for any additional guest per visit.

1000+ Airports Globally

To access a participating lounge:

  • Identify yourself as a LoungeKey member to the lounge reception staff
  • Show your card to the Lounge staff
  • Your card will be swiped to register your visit and give you access to the lounge
  • Remember to visit the www.loungekey.com/premium before traveling to see the lounges available to you

LoungeKey Mobile App:

Your card is ready to use; just sign up online to access the smartphone app

Download the LoungeKey App from either the Android or Apple app stores
Check the airport lounges available any time, any place, whilst on the move

Google Play App Store

Customer Service
Enjoy full service support at www.loungekey.com/premium, the mobile app or at the 24/7 contact centre at +971 8000 444 1054

View FAQs

Please note that access through www.velocelounges.com will be discontinued after 30th June 2016, following which you can only use LoungeKey to access the specific airport lounges.

Support

Service support is available via the website www.Loungekey.com/premium, the mobile application and a 24/7 contact center at
+44 (0) 208 865 0767.

View FAQs

EMIRATES-CITIBANK WORLD

Access with LoungeKey

Make the most of your valuable time when traveling and benefit from unlimited complimentary* access to 1000+ airport lounges worldwide for you and your supplementary cardmembers.

*Over your free entitlement a charge of USD27 will be debited to your Emirates Citibank World Credit card for any guest per visit.

1000+ Airports Globally

To access a participating lounge:

  • Identify yourself as a LoungeKey member to the lounge reception staff
  • Show your card to the Lounge staff
  • Your card will be swiped to register your visit and give you access to the lounge
  • Remember to visit the www.loungekey.com/plus before traveling to see the lounges available to you

LoungeKey Mobile App:

Your Citi Cashback Credit card is ready to use; just sign up online to access the smartphone app

Download the LoungeKey App from either the Android or Apple app stores
Check the airport lounges available any time, any place, whilst on the move

Google Play App Store

Customer Service
Enjoy full service support at www.loungekey.com/plus, the mobile app or at the 24/7 contact centre at +971 8000 444 1054

View FAQs

Please note that access through www.velocelounges.com will be discontinued after 30th June 2016, following which you can only use LoungeKey to access the specific airport lounges.

Support

Service support is available via the website www.Loungekey.com/plus, the mobile application and a 24/7 contact center at
+44 (0) 208 865 0767.

View FAQs

EMIRATES-CITIBANK GOLD

Access to Veloce Lounges

Enjoy free unlimited access to over 20+ airport lounges worldwide for you and your Supplementary Cardmembers. Check the list of participating lounges at www.veloceworld.com. To enter please show your card to the lounge staff.

20+ Airports Globally

In any circumstances if the participating lounge access is denied, please pay the lounge entry by using your Citi Credit Card and ask for written confirmation from the lounge operator on the customer receipt that the lounge access was not available on your card. You must provide the receipt to the bank to get the reimbursement for the amount that was invoiced. The claim must be made within 30 days of travel.

TERMS AND CONDITIONS

• This offer is applicable only for customers who submit a lead through the online cashback campaign, successfully get approved for a credit card and meet the minimum retail spend requirements listed below.
• The offer is available from November 19th, 2017 until June 30th, 2018.
• Customers who get successfully approved for a credit card and meet the minimum retail spend requirement will get the cashback credited into their card account directly as statement credit.
• The offer is applicable for all credit cards (except Citi Simplicity and Citi Rewards card) being offered during the promotion period.
• Existing Citi credit card customers and Citibank's staff are not eligible for this offer.
• Customers who have cancelled a Citi credit card within the last 48 months are not eligible for this offer.
• Citibank reserves the right, at its absolute discretion, to vary, delete, add or suspend the above offer without prior notice.
• This offer will not be available in conjunction with any other sign up offers/promotions
• All Credit Cards are approved at the sole discretion of Citibank, N.A UAE (Citibank N.A.). Approval for a credit card is subject to receipt of complete documentation (in original), required information to the satisfaction of the bank and successful verification
• Citibank Terms and Conditions apply. They are subject to change and are available upon request. For the current Terms and Conditions please visit www.citibank.ae
• The customer has to read and acknowledge all the Terms & Conditions listed on the registration page before applying • All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/ other entity(ies).
• In no event shall Citibank, any of its affiliates, or any of their officers, directors, employees or agents be liable for any loss, damage or expense arising out of or otherwise related to this offer.
• By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/ mobile number.
• Citibank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend/amend/cancel this offer, with or without any reason
• Citibank reserves the right, at its absolute discretion, to vary, delete or add to any of these terms and conditions from time to time, without prior notice.
• The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information.
• Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information.

Minimum retail spend requirement
• For the new customers approved under this program, the cashback will be awarded upon meeting minimum retail spend requirement on the card within 90 days after the card has been approved.
• To be eligible for the offer, minimum spends requirements needs to be fulfilled as per card type within 3 months:
  • EK Ultima: AED 25,000
  • EK Ultimate: AED 20,000
  • EK World: AED 10,000
  • Prestige: AED 20,000
  • Premier: AED 20,000
  • Rewards: AED 10,000
  • Cashback: AED 9,000
  • Simplicity: AED 5,000
• Cash Withdrawal, payment of AMF, financial charges and bank fees will not be considered as part of the spend criteria specified above. Only retail spend related transactions will be eligible for being considered as eligible spend for this campaign.
• The customer is not eligible to receive the offer even if they meet the spend criteria but fail to make any minimum payments due against their Card during the 90 days period.
• Customers shall not be on any payment block to avail the above Offer at the time of offer fulfillment.
• The cashback will be awarded within 30 business days after the 90 day period as a statement credit if the customer is eligible under the above mentioned conditions.

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