MASTERCARD PEACE OF MIND
Complimentary MasterCard Digital Peace of Mind
Mastercard Digital Peace of Mind gives you E-Commerce Insurance and Identity Theft Protection with your eligible Citi Credit Card. Click on the card below to know more.
CITI ULTIMA MASTERCARD
1. E-Commerce Insurance
Shop online with confidence when using your Citi Ultima Mastercard Credit Card. With e-commerce insurance, you are covered for online purchases up to $1,000 per year (From April 1st to March 31st), if
- item is not delivered within 30 days,
- wrong item is delivered
- item is physically damaged during delivery.
Claim Process
- Visit mcpeaceofmind.com, enter your 16 digit card number and select e-commerce insurance.
- Enter your claim details
- Take a photo of your goods & receipt
- Upload the image and submit your claim
More Information
If you have any questions please contact Mastercard at:
Phone: +971 4 509 6103 or 800035704308 (toll free)
Email: MEA.Mastercard@aig.com
Support
Click here, For more info
For Full terms and conditions click here.
2. ID Theft Protection
Safety of personal credentials is our priority and with your Citi Ultima Mastercard Credit Card you can activate ID Theft Protection to monitor your card for suspicious activity. In addition to your card number, you can select the personal information you choose to track such as your name, email address, ID number, date of birth and other sensitive date. Receive alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage
More Information
If you have any questions please contact Generali Global Assistance at:
Phone: +1 240 330 1370
Email: idp@us.generaliglobalassistnace.com
Support
Click here, For more info
EMIRATES-CITIBANK ULTIMA MASTERCARD
1. E-Commerce Insurance
Shop online with confidence when using your Emirates – Citibank Ultima Mastercard Credit Card. With e-commerce insurance, you are covered for online purchases up to $1,000 per year (From April 1st to March 31st), if
- item is not delivered within 30 days,
- wrong item is delivered
- item is physically damaged during delivery.
Claim Process
- Visit mcpeaceofmind.com, enter your 16 digit card number and select e-commerce insurance.
- Enter your claim details
- Take a photo of your goods & receipt
- Upload the image and submit your claim
More Information
If you have any questions please contact Mastercard at:
Phone: +971 4 509 6103 or 800035704308 (toll free)
Email: MEA.Mastercard@aig.com
Support
Click here, For more info
For Full terms and conditions click here.
2. ID Theft Protection
Safety of personal credentials is our priority and with your Emirates – Citibank Ultima Mastercard Credit Card you can activate ID Theft Protection to monitor your card for suspicious activity. In addition to your card number, you can select the personal information you choose to track such as your name, email address, ID number, date of birth and other sensitive date. Receive alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage
More Information
If you have any questions please contact Generali Global Assistance at:
Phone: +1 240 330 1370
Email: idp@us.generaliglobalassistnace.com
Support
Click here, For more info
CITI PRESTIGE
1. E-Commerce Insurance
Shop online with confidence when using your Citi Prestige Credit Card. With e-commerce insurance, you are covered for online purchases up to $1,000 per year (From April 1st to March 31st), if
- item is not delivered within 30 days,
- wrong item is delivered
- item is physically damaged during delivery.
Claim Process
- Visit mcpeaceofmind.com, enter your 16 digit card number and select e-commerce insurance.
- Enter your claim details
- Take a photo of your goods & receipt
- Upload the image and submit your claim
More Information
If you have any questions please contact Mastercard at:
Phone: +971 4 509 6103 or 800035704308 (toll free)
Email: MEA.Mastercard@aig.com
Support
Click here, For more info
For Full terms and conditions click here.
2. ID Theft Protection
Safety of personal credentials is our priority and with your Citi Prestige Credit Card you can activate ID Theft Protection to monitor your card for suspicious activity. In addition to your card number, you can select the personal information you choose to track such as your name, email address, ID number, date of birth and other sensitive date. Receive alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage
More Information
If you have any questions please contact Generali Global Assistance at:
Phone: +1 240 330 1370
Email: idp@us.generaliglobalassistnace.com
Support
Click here, For more info
The above benefits are offered by Mastercard and / or its partners. Citibank N.A. UAE is not responsible nor liable for the terms of these benefits. For any
queries or complaints, please click on the support links above for contact information of Mastercard & partners as well as helpline channels and T&Cs.