Unlimited Complimentary Prestige 4th Night Free Hotel Stays
Extend your stay with a complimentary night at any hotel of your choice when you book a minimum of 4 consecutive nights. There’s no limit to the number of times you can use this benefit, so go ahead and stay a little bit longer. To receive your complimentary night (via a statement credit) you must:
- Be the primary cardholder and
- Book the stay though Citi Prestige Concierge at +971-4-311-4653
- Be the booking, staying and paying guest on the reservation
- Pay upfront in full for all consecutive nights at the time booking with your Citi Prestige Card
- Your Citi Prestige Credit Card must be valid and in good standing
- You will receive a statement credit on your Citi Prestige Credit Card based on the average nightly rate of the first four-night stay.
- A stay is consecutive nights booked and stayed on one reservation and does not include back-to back stays. Back-to back stays are stays at the same hotel booked on two reservations.
- For bookings within the same city where this offer was availed earlier, the check-out date of the previous eligible booking and the check-in date of the new booking should be 7 or more days apart to be eligible for the 4th night booking benefit.
- The statement credit will be processed within two billing cycles following the month in which the hotel stay was completed.
- The statement credit is treated as a merchant refund and will result in Thank You points being deducted at the applicable earn rate at the time of refund.
- This benefit cannot be combined with any other promotions, discounts or packaged rates.
- This benefit is strictly for personal use only. Any bookings for business purposes may be declined and/or cancelled.
Book travel directly with Citi Prestige Concierge through our 24-hour Citiphone Banking Service on +971 4 311 4653 and pay for the stay with your Citi Prestige credit card. Benefit terms and conditions listed below.
A. General Terms and Conditions
- Primary cardholder will enjoy one complimentary night with no black-out dates, when you book four consecutive nights at any hotel booked by Citi Prestige Concierge ("Citi Prestige Concierge" is operated by a third-party service provider). Bookings made through other methods such as, travel agents, websites or directly with a hotel will not qualify.
- To receive your complimentary night, the primary cardholder must be the booking, staying and paying guest on the reservation: The primary cardholder must: 1) Book a reservation in the primary cardholder's name for a minimum consecutive four-night stay by contacting the Citi Prestige Concierge and booking directly with the Citi Prestige Concierge, 2) Fully pay for the entire stay with the Citi Prestige Card 3) Stay at the hotel for the entire reservation.
- For reservations made on or after February 28, 2018, you will receive a credit based on the average nightly rate of your first four-night stay in the same hotel property. Taxes of any kind will no longer be credited. Hotel imposed fees, including dining or resort fees, and incidental guest charges are the Cardmember's responsibility.
- Payment in full is defined as pre-payment for the total of all consecutive nights. If the reservation is cancelled, changed, or check-out occurs before fourth night, benefit night is forfeited and has no cash, or credit value.
B. Eligibility Requirements
- Only one complimentary night is eligible per stay. A stay is a minimum of four consecutive nights booked in the same hotel property and does not include back-to-back stays.
- Starting March 1' 2018-for bookings within the same city where this offer was availed earlier, the check-out date of the previous eligible booking and the check-in date of the new booking should be 7 or more days apart to be eligible for the 4th night booking benefit.
- The benefit can only be used by the primary account cardholder. This benefit cannot be combined with any other promotions or discounts, including the use of corporate code discounts.
- Packaged rates, such as air and hotel, hotel and car rental do not qualify for this benefit.
C. Fulfillment
- All statement credits will be reflected on the Citi Prestige card statement as being a result of the Program and will appear within two billing periods following the month in which travel is completed; or in the case of promotional "pre-paid" that are paid in full as described above, rates the credit will be reflected within two billing periods following the date of payment in full of the "pre-paid" rate. Foreign exchange conversion rates may fluctuate resulting in slight differences in amount credited.
D. Cancellations and Reversals
- All cancellations must be done through the designated travel advisor. If the reservation is cancelled, any statement credit relative to the offer will be reversed, based upon the eligibility and satisfaction of the terms of the offer. Citi and MasterCard reserve the right to reverse a statement credit including, and without limitation, any refunds, returns, disputes, adjustments or fraudulent card activity.
E. Merchant and Merchants Offers
- Neither Citi nor MasterCard will be liable for any loss or damage incurred as a result of any interaction between a Cardmember and a Merchant (a "Merchant" is a travel supplier) with respect to the Program. Except as set forth herein, all matters, including but not limited to delivery of goods and services, returns, and warranties are solely and strictly between Cardmember and the applicable Merchants, subject to applicable law. Cardmember acknowledges that Citi and MasterCard do not endorse or warrant the Merchants that are accessible through the Program, nor the Offers that they provide.
F. Cardmember Responsibilities
- By consenting to the Terms, you agree that: (i) you represent only yourself here and no other person; (ii) that you are of the legal age of majority in order to enter into contracts or if you are entering into these Terms for a small business you are able to bind such entity; and (iii) you will provide accurate information to Citi and MasterCard, including, but not limited to, information required to register for the Program; and (iv) you will not use the Program for any purpose that is unlawful or prohibited by the Terms.
G. Customer Service and Contact Information
- For any Program related questions contact Citi Prestige customer service at +971-4-311-4653.