Card Services
Once your card has been replaced or renewed you can activate your digital card in the Citi Mobile® App, you'll then be able to shop in stores through Apple Pay and online just as you would with a physical card.
If your card earns Rewards or cash back, start earning straight away.
Tap your phone to pay in stores with mobile pay.
Shop online and set up recurring payments with your digital card details.
1. Login into your Citi Mobile® App
2. Activate your digital card in the app
3. Add your card to your digital wallets to start using it or use it for online transactions
4. You are allowed up to 15 transactions using the digital card with a max cap of AED 1,000 per transaction
Citi provides customers the opportunity to activate the digital version of your issued Citibank credit card ("Digital Credit Card"), pending the delivery of the physical version of the relevant newly issued replaced or renewed Citibank credit card.
The Digital Credit Card may be used without the physical version of the relevant Citibank Credit Card and comprises the following credentials ("Digital Card Credentials"):
With your Digital Credit Card to perform the following Digital Card transactions:
You can start using your Digital Credit Card the day after you have activated the same using the Citi Mobile App
Yes you should activate your physical card as soon as you receive it and please do note that the Digital Credit Card details will not be available for use after 40 calendar days from card issuance. Kindly note once your physical card is activated the details on the Citi Mobile App will be updated with your physical card details.