Citibank Smart branch closure: IBN Battuta Mall

Please be informed that our Citibank Smart Branch at Ibn Battuta Mall will no longer be operational from 6th March , 2023. You can continue to avail our banking services uninterrupted by visiting www.citibank.ae and the Citi Mobile® App. To find other Citibank branch locations in Dubai, visit http://www.findmyciti.com/ae.

On the occasion of the Hijriah New Year 1445, the Bank and all its branches in the UAE will be closed on Friday 21st July 2023. We will resume duty on Saturday 22nd July 2023.

On behalf of Citibank management and staff, we would like to congratulate all our esteemed customers on this great occasion.

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Looking for your nearest branch? Select a Citi branch, ATM, or Smart Center near you to carry out your important transactions.

Citi Branches, ATM and Citigold Lounge Opening Hours

Branch Days Timing Citigold lounge Teller Timing
Al Wasl
    Monday to Saturday:
  • Closed on Sunday.
  • 08:00 AM - 02:00 PM
  • Weekdays - 09:00 AM - 05:00 PM
  • Saturday - 08:00 AM - 02:00 PM
  • 08:00 AM - 02:00 PM
  • Friday from 7.30 AM to 12.30 PM
Abu Dhabi
    Monday to Saturday:
  • Closed on Sunday.
  • 08:00 AM - 02:00 PM
  • Weekdays - 09:00 AM - 05:00 PM
  • Saturday - 08:00 AM - 02:00 PM
  • 08:00 AM - 02:00 PM
  • Friday from 7.30 AM to 12.30 PM
Sharjah City Centre
    Monday to Saturday:
  • Friday 10AM to 12PM and 1:30PM to 4:30PM. (Prayer timing between 12PM - 1:30PM)
  • Closed on Sunday.
  • 10:00 AM - 04:00 PM
  • ---
  • 10:00 AM - 04:00 PM
Mall of Emirates
    Open 7 days a week:
  • Friday 10AM to 4:30PM (closed between 12:30 PM – 2:00 PM for prayers)
  • Sunday - Customer Service 2PM to 6PM (Teller Closed).
  • 10:00 AM - 06:00 PM
  • ---
  • 10:00 AM - 04:00 PM
Jumeirah Financial Centre
    Monday to Friday:
  • Friday closed between 12:30pm-2:30pm for prayers
  • Closed on Sunday.
  • 09:00 AM - 05:00 PM
  • Weekdays - 09:00 AM - 05:00 PM
  • Saturday - 08:00 AM - 02:00 PM
  • ---

**The branch will be closed during Friday prayers only.

Explore Citibank branches, ATM and Cash Deposit Machines Across UAE

Get instant access to over 40 Citibank touchpoints, including over 32 Citibank ATMs and ATM shared networks located across UAE for your banking needs. Simply select the service you wish to access and your preferred location using the branch locator to find the touchpoint closest to you.

At all Citibank branches you can perform all banking and teller transactions at your convenience.

Did you know?

You can now perform a number of transactions from the comfort of your home through Citi Online or Citi Mobile. This includes :

  • Activate Debit Card and Credit Card
  • Transfer funds
  • Book Time Deposits
  • Utility bill payments
  • Invest and trade online
  • Secure messaging for service enquiries
  • Statement request
  • Set up Standing Instructions
  • Book Loan on Card
  • Set up an Easy Instalment Plan
  • Activate Debit Card and Credit Card
  • Transfer funds
  • Book Time Deposits
  • Utility bill payments
  • Invest and trade online
  • Secure messaging for service enquiries
  • Statement request
  • Set up Standing Instructions
  • Book Loan on Card
  • Set up an Easy Instalment Plan

Click here to learn more

OR Select a location from the dropdown

Citibank Branch - Al Wasl

Address:

Al Wasl Branch,

Sheikh Rashid Road,

Next to Wafi City

Mall of the Emirates, Al Barsha

Address:

Mall of the Emirates,

Al Barsha

Citibank Branch - Abu Dhabi

Address:

Abu Dhabi main branch,

Al Khyeli building,

Al Falah street

Citibank Branch - Sharjah

Address:

City Centre Sharjah (next to Emax Electronics)

Al Wahda Street,

Ground floor

You can carry out any of the below transactions at a Citi ATM:

  • Withdraw cash in AED or USD
  • Deposit cash or checks (facility available as indicated in the drop-down)
  • Pay your Citi Card or Citi Loan (facility available for cash deposit machines, as indicated in drop down)
  • Change your PIN
  • Order cheque books
  • Request for a mini-statement

OR Select a location from the dropdown

AbuDhabi-Abu Dhabi Mall - cash deposit and withdrawal available

Address:

Near the Food Court of Abu Dhabi Mall near toilet corridor besides Mc Donalds

AbuDhabi-Jumbo - cash deposit and withdrawal available

Address:

Inside Jumbo Showroom Along Hamdan Street near Habib Bank

AbuDhabi-Marina Mall - cash deposit and withdrawal available

Address:

Ground level lift beside Nespresso Café

AbuDhabi-Dalma Mall - cash deposit and withdrawal available

Address:

1st level near Carrefour opposite to Giordano

AbuDhabi-Mushrif Mall - cash deposit and withdrawal available

Address:

Opposite to LULU Hyper Market, Near ENBD Branch

AbuDhabi-Al Kheyli - cash deposit and withdrawal available 1

Address:

1st Machine from the left upon entering

AbuDhabi-Al Kheyli - cash deposit and withdrawal available 2

Address:

2nd Machine from the left upon entering

AbuDhabi-Al Kheyli - cash deposit and withdrawal available 3

Address:

3rd Machine from the left upon entering

AbuDhabi-Yas Mall - cash deposit and withdrawal available

Address:

Level 1 near to Centre Point

Dubai-Deira Fardhan - cash deposit and withdrawal available

Address:

Near Eppco Petrol at the Backside of Radisson SAS besides Al Fardahn Exchange

Dubai-Saeed Tower - cash deposit and withdrawal available

Address:

Saeed Tower II, Near KFC Nandos Chicken along Sheikh Zayed Road

Dubai-Deira City Centre - cash deposit and withdrawal available

Address:

1st level Beside the Toilet near Carrefour Baskin Robbins

Dubai-Ibn Battuta- Andalausia court - cash deposit and withdrawal available

Address:

Near Carrefour, Ibn Battuta Mall

Dubai-Burjuman Centre - cash deposit and withdrawal available

Address:

After the reception upon entering the entrance besides Paul Café

Dubai-DIFC - cash withdrawal only

Address:

Building 2, Marble walk - ATM room

Dubai-Meadows Town Center - cash deposit and withdrawal available

Address:

Inside Meadows Town Center Besides the Entrance near Starbucks

Dubai-Emirates HQ - cash deposit and withdrawal available

Address:

First Level near Costa Coffee Shop and Mini Mart

Dubai-Mirdiff City Centre - cash deposit and withdrawal available

Address:

Ground Level, South West Entrance, besides Debenhams

Dubai-Century Mall - cash deposit and withdrawal available

Address:

Near Carrefour Entrance

DUBAI-DUBAI MALL - cash deposit and withdrawal available

Address:

Lower ground level "at the top" entrance, near food court

Dubai-Dubai Festival City Mall - cash deposit and withdrawal available

Address:

Mezzanine floor, Below IKEA

Dubai-Greens - cash deposit and withdrawal available

Address:

Greens Centre near Choithram

Dubai-Arabian Center - cash deposit and withdrawal available

Address:

Near Food Court

Dubai-Carrefour Oasis - cash deposit and withdrawal available

Address:

Oasis Centre, Inside Carrefour Express

Dubai-Lulu Exchange Karama - cash deposit and withdrawal available

Address:

Near Lulu Supermarket

Dubai-Al Wasl - cash deposit and withdrawal available 1

Address:

1st Machine upon entering

Dubai-WASL - cash deposit and withdrawal available 2

Address:

2nd Machine upon entering

Dubai-WASL - cash deposit and withdrawal available 3

Address:

3rd Machine upon entering

Dubai-MOE - cash deposit and withdrawal available

Address:

Level 2 near Gate 2

Dubai-JBR - cash deposit and withdrawal available

Address:

1st Machine upon entering

Dubai-JBR - cash deposit and withdrawal available

Address:

2nd Machine upon entering

Sharjah-Sahara Centre - cash deposit and withdrawal available

Address:

Ground Floor next to VERO MODA

Sharjah-Sharjah City Centre - cash deposit and withdrawal available

Address:

Ground level, near to parking entrance

Sharjah-Mega Mall - Sharjah - cash deposit and withdrawal available

Address:

Ground Floor Entrance near Leather Palace

Sharjah-Sharjah City Centre - cash deposit and withdrawal available

Address:

Ground floor, Sharjah City Centre branch

At all Citibank lounges you can enjoy our luxury private meeting rooms, the library and lounge to meet Relationship Managers, speak to our product specialists, or carry out personal meetings.

Click here to learn more

OR Select a location from the dropdown

CITIGOLD LOUNGE - ABU DHABI

Address:

Abu Dhabi Citigold Lounge,

Al Khyeli Building,

Al Falah Street

Al Danah - Zone 1

CITIGOLD LOUNGE - JUMEIRAH

Address:

439B Jumeirah Beach Rd,

Jumeirah - Jumeirah 3 ,

Dubai - United Arab Emirates

CITIGOLD LOUNGE - ALWASL

Address:

Al Wasl Branch,

Sheikh Rashid Road,

Next to Wafi City

Dubai - United Arab Emirates

Citibank UAE Smart Centers use state of the art technology in order to provide you with a remarkable experience. Our team of bankers is always ready to assist you.
All of our locations are equipped with a cash deposit and withdrawal available which is accessible 24/7.

Citi Smart Center

Address:

Mall of the Emirates,

Sheikh Zayed Road,

Dubai

At Citibank Financial centers you will not be able to carry out teller related transactions, however the Financial center has a Cash & Deposit machine which is accessible 24*7.

Citibank - Jumeirah Financial Centre

Address:

Jumeirah Beach Road,

Dubai

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