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With you at all times

With you at all times


Bank anytime, anywhere with our
easy-to-use digital platforms

We're in this together.

Citi PayAll

We are waiving the processing fee so you can easily pay your rent or child's school fees with Citi PayAll and earn big miles, cashback or rewards for your transaction. You will be charged AED 1 which will be reversed as statement credit by 30th May. You will also get AED250 statement credit on the first transaction if it is more than AED10,000. T&C's apply

Validity: Until June 30, 2020

Learn More

ATM Benefits

We have waived withdrawal charges from non-Citi ATMs in the UAE for all customers, and to make it easier for you to access your funds, we have increased your daily cash withdrawal limit from any Citi UAE ATM.

Daily Cash Withdrawal Limits:
Citi Blue: AED 20,000
Citigold & Citigold Private Client: AED 40,000

Payment Plan

As a result of COVID-19, if you are looking for flexibility on cards or loans monthly payment, please call Citi Phone between 8 a.m. to 8 p.m. on +9714 311 4000 or write to uaeservice@citi.com for more information.

Funds Transfer

We have made funds transfers fee free on the Citi Mobile App, and for your added security you can activate the Citi Mobile Token feature and make transactions faster without waiting for SMS OTP.

Learn More

Cash Advance Fee Waiver

We are offering you a 50% discount on the cash advance fee when you withdraw cash from any ATM using your Citi Credit Card. This fee will be reversed as statement credit by 30th May.

Validity: Until July 31, 2020

Loan on Card

We recognize that you may need easy and convenient access to cash. You can now access cash instantly on your Citi Credit Card anytime and anywhere.

Validity: Until June 30, 2020

Learn More

You are our utmost priority. To support you, we have introduced a series of solutions that will help you protect and manage your finances better.

A simpler, smarter and secure way to bank
with the Citi Mobile® App
To get started

Step 1

Download
the Citi Mobile® App

Step 2

Open the App and
register for login credentials

Step 3

Login and manage your
accounts securely

Features of the Citi Mobile® App

Everyday Banking

  • Transfer money instantly
  • Pay Bills & Cards
  • View transactions and statements

Account Management

  • Setup or reset ATM PIN
  • Activate your card
  • Set your push notification preferences

Manage Finances

  • Convert your unutilised credit limit into an instalment loan
  • Convert your latest credit card purchases or monthly bills into affordable instalments

Investment

  • A simplified view of your investments
  • Book Time Deposits
  • View live FX rates

A secure banking environment for you

Authenticate your transactions securely with ease

Receive alerts when there are transactions on your accounts