Important notice

Please note that between 8PM to 8AM, our phone banking services are only available for critical services like card replacement, fraudulent transactions & service interruption. For all other queries during this period, please use Citi Online or our Mobile App. For further assistance you may also use the 'Write to us' option on Citi Online. For any critical escalations, email us on: uaeservice@citi.com. Alternatively, you may continue to call us between 8AM to 8PM for full services.

Enjoy up to AED 4,500 cash credit when you refer a friend to join Citigold.Close
  • Get up to AED 2000 cashback for every friend you refer

    Get up to AED 2000 cashback for every friend you refer

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    *Terms and conditions.

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  • Refer a friend for a Citigold or Citigold Private Client account and get rewarded up to AED 4,500.

    Refer a friend for a Citigold or Citigold Private Client account and get rewarded up to AED 4,500.

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REACH US

Location. Find the ATM/branch closest to you

Location

Find the ATM/branch closest to you

Looking for your nearest branch? Select a Citi branch, ATM, or Smart Center near you to carry out your important transactions.

Branch Days Timing Citigold lounge Teller Timing
Al Wasl Saturday - Thursday
(Closed Friday)
08:00 AM -02:00 PM 08:00 AM -02:00 PM 08:00 AM -02:00 PM
Abu Dhabi Saturday - Thursday
(Closed Friday)
08:00 AM -02:00 PM 08:00 AM -02:00 PM 08:00 AM -02:00 PM
Sharjah City Centre Saturday – Thursday
10:00 AM -04:00 PM NA 10:00 AM -04:00 PM
Mall of Emirates Saturday – Thursday
10:00 AM -04:00 PM NA 10:00 AM -04:00 PM
IBN Battuta
No Service NA NA
Jumeirah Financial Centre Saturday-Thursday 09:00 AM -05:00 PM 09:00 AM -05:00 PM NA

 

At all Citibank branches you can perform all banking and teller transactions at your convenience.

Did you know?

You can now perform a number of transactions from the comfort of your home through Citi Online or Citi Mobile. This includes :

  • Activate Debit Card and Credit Card
  • Transfer funds
  • Book Time Deposits
  • Utility bill payments
  • Invest and trade online
  • Secure messaging for service enquiries
  • Statement request
  • Set up Standing Instructions
  • Book Loan on Card
  • Set up an Easy Instalment Plan
  • Activate Debit Card and Credit Card
  • Transfer funds
  • Book Time Deposits
  • Utility bill payments
  • Invest and trade online
  • Secure messaging for service enquiries
  • Statement request
  • Set up Standing Instructions
  • Book Loan on Card
  • Set up an Easy Instalment Plan

Click here to learn more

OR Select a location from the dropdown

Citibank Branch - Al Wasl

Address:

Al Wasl Branch,

Sheikh Rashid Road,

Next to Wafi City


Mall of the Emirates, Al Barsha

Address:

Mall of the Emirates,

Al Barsha

Citibank Branch - Abu Dhabi

Address:

Abu Dhabi main branch,

Al Khyeli building,

Al Falah street

Citibank Branch - Sharjah

Address:

City Centre Sharjah (next to Emax Electronics)

Al Wahda Street,

Ground floor

You can carry out any of the below transactions at a Citi ATM:

  • Withdraw cash in AED or USD
  • Deposit cash or checks (facility available as indicated in the drop-down)
  • Pay your Citi Card or Citi Loan (facility available for cash deposit machines, as indicated in drop down)
  • Change your PIN
  • Order cheque books
  • Request for a mini-statement

OR Select a location from the dropdown

AbuDhabi-Abu Dhabi Mall - cash deposit and withdrawal available

Address:

Near the Food Court of Abu Dhabi Mall near toilet corridor besides Mc Donalds

AbuDhabi-Jumbo - cash deposit and withdrawal available

Address:

Inside Jumbo Showroom Along Hamdan Street near Habib Bank

AbuDhabi-Marina Mall - cash deposit and withdrawal available

Address:

Ground level lift beside Nespresso Café

AbuDhabi-Dalma Mall - cash deposit and withdrawal available

Address:

1st level near Carrefour opposite to Giordano

AbuDhabi-Mushrif Mall - cash deposit and withdrawal available

Address:

Opposite to LULU Hyper Market, Near ENBD Branch

AbuDhabi-Al Kheyli - cash deposit and withdrawal available 1

Address:

1st Machine from the left upon entering


AbuDhabi-Al Kheyli - cash deposit and withdrawal available 2

Address:

2nd Machine from the left upon entering


AbuDhabi-Al Kheyli - cash deposit and withdrawal available 3

Address:

3rd Machine from the left upon entering

AbuDhabi-Yas Mall - cash deposit and withdrawal available

Address:

Level 1 near to Centre Point

Dubai-Deira Fardhan - cash deposit and withdrawal available

Address:

Near Eppco Petrol at the Backside of Radisson SAS besides Al Fardahn Exchange

Dubai-Saeed Tower - cash deposit and withdrawal available

Address:

Saeed Tower II, Near KFC Nandos Chicken along Sheikh Zayed Road

Dubai-Deira City Centre - cash deposit and withdrawal available

Address:

1st level Beside the Toilet near Carrefour Baskin Robbins

Dubai-Ibn Battuta- Andalaus court - cash deposit and withdrawal available

Address:

Near Carrefour, Ibn Battuta Mall

Dubai-Burjuman Centre - cash deposit and withdrawal available

Address:

After the reception upon entering the entrance besides Paul Café

Dubai-DIFC - cash withdrawal only

Address:

Building 2, Marble walk - ATM room

Dubai-Meadows Town Center - cash deposit and withdrawal available

Address:

Inside Meadows Town Center Besides the Entrance near Starbucks

Dubai-Emirates HQ - cash deposit and withdrawal available

Address:

First Level near Costa Coffee Shop and Mini Mart

Dubai-Mirdiff City Centre - cash deposit and withdrawal available

Address:

Ground Level, South West Entrance, besides Debenhams

Dubai-Century Mall - cash deposit and withdrawal available

Address:

Near Carrefour Entrance

Dubai-Dubai Mall 1 - cash deposit and withdrawal available

Address:

Lower ground level "at the top" entrance, near food court

Dubai-Dubai Festival City Mall - cash deposit and withdrawal available

Address:

Mezzanine floor, Below IKEA

Dubai-Greens - cash deposit and withdrawal available

Address:

Greens Centre near Choithram

Dubai-Arabian Center - cash deposit and withdrawal available

Address:

Near Food Court

Dubai-Carrefour Oasis - cash deposit and withdrawal available

Address:

Oasis Centre, Inside Carrefour Express

Dubai-Lulu Exchange Karama - cash deposit and withdrawal available

Address:

Near Lulu Supermarket

Dubai-Al Wasl - cash deposit and withdrawal available 1

Address:

1st Machine upon entering


Dubai-WASL - cash deposit and withdrawal available 2

Address:

2nd Machine upon entering


Dubai-WASL - cash deposit and withdrawal available 3

Address:

3rd Machine upon entering

Dubai-IBN Battuta KIOSK - EBU - cash deposit and withdrawal available

Address:

China Court, near Sharaf DG IBN Battuta Mall

Dubai-MOE - cash deposit and withdrawal available

Address:

Level 2 near Gate 2

Dubai-JBR - cash deposit and withdrawal available

Address:

1st Machine upon entering


Dubai-JBR - cash deposit and withdrawal available

Address:

2nd Machine upon entering

Sharjah-Sahara Centre - cash deposit and withdrawal available

Address:

Ground Floor next to VERO MODA

Sharjah-Sharjah City Centre - cash deposit and withdrawal available

Address:

Ground level, near to parking entrance

Sharjah-Mega Mall - Sharjah - cash deposit and withdrawal available

Address:

Ground Floor Entrance near Leather Palace

Sharjah-Sharjah City Centre - cash deposit and withdrawal available

Address:

Ground floor, Sharjah City Centre branch

Citibank UAE Smart Centers use state of the art technology in order to provide you with a remarkable experience. Our team of bankers is always ready to assist you.
All of our locations are equipped with a cash deposit and withdrawal available which is accessible 24/7.

Citi Smart Center

Address:

Mall of the Emirates,

Sheikh Zayed Road,

Dubai


Citi Smart Center

Address:

Ibn Battuta Mall,

Dubai

At Citibank Financial centers you will not be able to carry out teller related transactions, however the Financial center has a Cash & Deposit machine which is accessible 24*7

Citibank - Jumeirah Financial Centre

Address:

Jumeirah Beach Road,

Dubai