At Citibank, your banking experience is designed to provide ease at every step, in every aspect. Here's another service to enhance your experience and provide a secured and conveniently accessible place for all your financial records.

Click here to view the online demo on how you can view your electronic statements

  • Convenience – All your financial records are stored in a place that is easily accessible and easy to sort through.
  • 24/7 Availability – You can easily access and check your detailed records anytime, anywhere just log into Citibank Online.
  • Security – Citibank Online is a highly secure platform, keeping your data safe at all time, without loss or unauthorized use of records.

Your monthly statement is available on Citibank Online, 1-2 days after your statement date. Click here to view the short demo on where you can view your electronic statements on Citibank Online.You can view, print or save any of your statements generated in the past 3 years.

e-Advices are a new, convenient and paper-free way of managing  customers finances. Key documents like change of address information, insurance related documents and investment portfolio documents such as Unit Trust redemption advice are accessible through Citibank Online or can be sent as an email attachment.  

  • When an eAdvice is available, you are going to receive an e-mail notification.
  • You can view e-Advices at any time on Citibank Online in the “Service Center” under “View e-Advice” menu option.
  • You can modify the e-Advice setup details any time on Citibank Online, under “My Profile” menu option after entering OTP (One Time Password).
    • You can change the e-mail address you prefer to receive the notifications on
    • Change the format of your delivered e-Advice into PDF or link to online e-Advice. In both cases you are not going to receive paper Advices any more.
    • You can enroll for paper advice to be sent by post instead, if you click on “Cancel Enrollment” on the E-Statement/E-Advices Enrollment page.

We understand that you might require a paper statement and can help:

  • Please call our 24-hour CitiPhone Banking Service on +971 4 311 4000 to register
  • Please verify the postal address you wish to receive your statement on
  • A monthly paper statement fee as listed in our Schedule of Fees & Charges would be charged

Banking

Register for E-Statements by signing on to Citibank Online (Go to My Profile – E-Statement Enrollment).

Click here to view the online demo on how you can enrol for electronic statements.

Once you register for E-Statements your paper statements will be stopped from the next statement cycle and you will start receiving your e-mail statement notifications.

Credit Card

Click here to view the online demo on how you can enrol for electronic statements.

Once you register for E-Statements your paper statements will be stopped from the next statement cycle and you will start receiving your e-mail statement notifications.

Disclaimer

Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, please click here.