Has your card been lost, stolen or damaged? Use Citibank online to block it and order a new one.
1: Click REPLACE MY CARD in the sidebar.
2: Enter your One Time Password (delivered by SMS) and click CONTINUE.
3: Use the drop-down menus to tell us about the card.
4: Click SUBMIT REQUEST and check through the details you've provided.
5: When ready, click CONFIRM.
Your card is cancelled, and a new one is on its way.