Setting up a direct debit

You can easily set up regular Direct Debits to your utility company (or other suppliers) using Citibank Online.

Click SETUP DIRECT DEBIT in sidebar.

If any Direct Debits already exist, they will be listed here.

Click on Add New Direct Debit.

Your One Time Password will be delivered via SMS. Enter it in the box and click CONTINUE.

Select the account you wish to pay from, using the drop-down menu.

Now, enter the account you want to transfer to.

Specify the payment type and click NEXT to confirm.

Your Direct Debit is in place.