Citi Mobile is a simple and secure way to view your account information, transfer funds, pay bills and find your nearest Citibank location. All these on your smart-phone, while on-the-go. Download or upgrade the new Citi Mobile app for an enhanced online banking experience!


Enter your mobile number to receive the download link via SMS

Browsing on your mobile? Click here to download now!


Frequently Asked Questions

to learn more!

Visit our Help Center

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Register for Mobile/Online banking through Citi Mobile

Card Activation

You can activate your new Citi Debit or Credit Card and set up your ATM PIN a few simple steps

  • Go to Citi Mobile App
  • Select Card Activation
  • Fill deatils and continue
  • Register to mobile banking to enjoy the convenience of banking on the go

Fingerprint Login

If you use a fingerprint scanner enabled telephone (see the settings of your telephone), you can use Fingerprint Login (Android) or Touch ID Sensor(iOS) service* which after verifying your fingerprint will allow you access to your accounts

Citi Mobile® Snapshot

Citi Mobile® Snapshot lets you check your account balance without the hassle of signing in. Once you have enabled Snapshot you simply open the app and your balance will be displayed.

Click Here to view how to view your balance using Mobile Snapshot.

Card linkage

With Citi Mobile®, you will quickly connect the card accompanying your account to the selected currency account and you will avoid foreign currency conversion fees when withdrawing cash from ATMs or when paying in EUR, GBP or USD

Time Deposit

Book time deposits at the latest effective interest terms, up to the amount of funds available in your account.

Easy Instalment Plan

Apply for easy instalment plan for your credit card purchases


  • View your account summary and transactions


  • Transfer funds between your own Citibank UAE accounts
  • Transfer funds to another Citibank UAE account
  • Transfer funds to a Citibank account outside UAE (Citibank Global Transfer)
  • Transfer funds to an account in another bank in UAE
  • Transfer funds to an account in another bank outside the UAE

View the list of currencies you can transfer instantaneously


  • Pay your utility bills (DEWA, Etisalat, DU and SALIK)


  • View FX rates
  • Rewards Inquiry
  • Convert your transactions into Easy Installment Plan
  • Book a Time Deposit
  • Card Activation - Activate your new Debit or Credit Card*

Push Notification

  • Go to Menu
  • Click on Settings
  • Select Push Notification
  • Subscribe
  • Manage Alerts and Confirm

Find my Citi

Find the nearest Citibank Branch, Financial Center or ATM from your mobile. If you are using Citi Mobile application, you can easily find a location within 3 kms radius through the location-based service

UAE Privileges

Search for Citibank offers on dining, shopping, entertainment and much more which are nearby (using the GPS on your phone) or at a particular location

Citi World Privileges

Discover and indulge in the best Citibank deals at 6,800 locations in over 30 countries worldwide. Citi Mobile is your guide to the best deals and privileges around even in places that you have never been to.

*You can complete this transaction after inputting the One Time Password which was sent on your registered mobile phone number.

Citibank UAE Debit or Credit Card customer with:

  • Valid Citibank Online Username and Password
  • Java enabled mobile handset with active GPRS connection, Data Package or WiFi access.

If you have not yet registered on Citibank Online, follow these steps:

Citi Mobile is available on a mobile-friendly website on all smartphones and also as a downloadable application which is supported across a number of mobile platforms like Android and Apple.

For Android users:

For Android users
  • Step 1: Click on the Google play icon on your phone and search for "Citibank UAE".
  • Step 2: Download the "Citi Mobile" application to your phone and run it.
  • Step 3: Sign on using your Citibank Online Username and Password.


GET IT ON Google play

For iPhone® users:

For iPhone® users
  • Step 1: "Click on the App StoreSM icon on your phone and search for "Citibank UAE".
  • Step 2: Download the "Citi Mobile" application to your phone and run it.
  • Step 3: Sign on using your Citibank Online Username and password.


Download on the App Store

For all other smartphones:

Step 1: Open the browser on your phone.

Step 2: Visit

Step 3: Sign on using your Citibank Online Username and Password. No download or installation is required for this.


Fingerprint login functionality is available only to customers with Android OS 4.0 and above. TouchID functionality is available only to customers with Apple Mobile Phone Models S5 and above.
Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit our website All offers are made available on a best-effort basis and at the sole discretion of Citibank N.A. Citibank N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s) / other entity(ies).