Lifestyle protection

FAMILY PROTECTION

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Family Protection Plan is an optional insurance product brought to you by MetLife which covers the insured in the unfortunate events of Loss of Life, Permanent Total Disability and Permanent Partial Disability due to an accident.

  • A lump sum amount is paid to the policy owner / beneficiary
  • An additional Accident Medical Expense Reimbursement is paid depending on the Insurance coverage chosen by the policy owner

  • A range of product options to choose your plan benefits as per your need
  • Affordable premium payment schedule with minimal impact on your cash resources
  • Pay as you go plan which allows you flexibility to terminate without any commitment
  • Available to all banking and credit card customers between the age of 21 and 69

The card member or his/her beneficiary may call Citibank at +97143114000 or visit Citi Collection Department at Citibank, Oud Mehta office Building, 205 – 208, Dubai, UAE to report a claim. Claim forms and the list of supporting document is available at https://www.metlife.ae/claims/. Please remember that you have 60 days from the date of the covered event to report the claim to MetLife. Alternately, you can directly lodge claims with MetLife claims department (Toll free number 8006385433).

Click here to view product terms and conditions

Click here to view product benefits and premium details

Family Protection is underwritten by MetLife Gulf Life and Citibank is a distributor.

Citibank N.A. will not be responsible for the rejection of any application/claim under this policy. Citibank N.A. does not underwrite or issue insurance policies. Citibank N.A. provides customer support by way of receiving payments from the customers and forwarding them to MetLife Gulf, in addition to making such insurance products available to its customers. Premiums contributed by the Customer under this policy are not bank deposits or any other obligation of, or guaranteed by Citibank N.A., Citigroup or any of their affiliates and are subject to risks and possible loss of the principal amount invested.

Insurance products are subject to exclusions, special terms and conditions, medical underwriting requirements (as applicable) which are contained in the policy document. Insurance products are optional and underwritten by insurers, subject to the terms and conditions of each policy. Citibank N.A. does not underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application and/or claim made to the insurer . Citibank N.A. provides customer support by way of receiving payments from the customer and forwarding them to the Insurer, in addition to making such insurance products available to the customers. Policies can be cancelled at any time. If the policy is cancelled within the free-look period, which is 30 days from the date policy issuance, customers will be entitled to a refund of premium collected within that period as per the terms and conditions of the plan, but transfer charges may apply. For cancellations after the free-look period, there will be no refund of premiums paid as this policy is not a savings plan and does not acquire a cash value. In addition to terms and conditions of the insurer under each policy, Citibank Terms and Conditions apply and are subject to change. Please call our 24-Hour CitiPhone Banking Service on +971 4 311 4000 should you have any queries or complaints.

  Plan 1 Plan 2 Plan 3 Plan 4
Benefits for Insured Sum Insured Amounts in AED
Accidental Death Insurance Benefit 100,000 200,000 500,000 1,000,000
Permanent Total Disability Insurance Benefit 100,000 200,000 500,000 1,000,000
Permanent Partial Disability Insurance Benefit 100,000 200,000 500,000 1,000,000
Accidental Medical Reimbursement Benefit 10,000 20,000 50,000 100,000
  Monthly Premium Amount in AED inclusive of VAT
Insured Only 14.74 28.49 66.22 113.29
Insured + Children 32.48 46.23 83.96 123.99
Insured + Spouse 27.98 53.98 126.2 214.92
Insured + Spouse + Children 45.72 71.72 143.94 225.62
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