Family Protection Plan is an optional insurance product brought to you by MetLife which covers the insured in the unfortunate events of Loss of Life, Permanent Total Disability and Permanent Partial Disability due to an accident.

  • A lump sum amount is paid to the policy owner / beneficiary
  • An additional Accident Medical Expense Reimbursement is paid depending on the Insurance coverage chosen by the policy owner

  • A range of product options to choose your plan benefits as per your need
  • Affordable premium payment schedule with minimal impact on your cash resources
  • Pay as you go plan which allows you flexibility to terminate without any commitment
  • Available to all banking and credit card customers between the age of 21 and 69

The card member or his/her beneficiary may call Citibank at +97143114000 or visit Citi Collection Department at Citibank, Oud Mehta office Building, 205 – 208, Dubai, UAE to report a claim. Claim forms and the list of supporting document is available at Please remember that you have 60 days from the date of the covered event to report the claim to MetLife. Alternately, you can directly lodge claims with MetLife claims department (Toll free number 8006385433).

  Plan 1 Plan 2 Plan 3 Plan 4
Benefits for Insured Sum Insured Amounts in AED
Accidental Death Insurance Benefit 100,000 200,000 500,000 1,000,000
Permanent Total Disability Insurance Benefit 100,000 200,000 500,000 1,000,000
Permanent Partial Disability Insurance Benefit 100,000 200,000 500,000 1,000,000
Accidental Medical Reimbursement Benefit 10,000 20,000 50,000 100,000
  Monthly Premium Amount in AED inclusive of VAT
Insured Only 14.74 28.49 66.22 113.29
Insured + Children 32.48 46.23 83.96 123.99
Insured + Spouse 27.98 53.98 126.2 214.92
Insured + Spouse + Children 45.72 71.72 143.94 225.62