Credit Card - Travel Insurance

Your Citibank Credit Card entitles you to Travel Accident Insurance designed to provide you with the convenience, comfort and peace of mind you deserve. Additionally, you are compensated for any travel inconvenience caused due to delayed or missed flights, and delayed and/or lost luggage, provided that your tickets are purchased with your Citibank Credit Card. Click on the card below to get more information about the travel insurance policy applicable on that credit card.

  • EMIRATES-CITIBANK ULTIMA EMIRATES-CITIBANK ULTIMA
  • EMIRATES-CITIBANK ULTIMA EMIRATES-CITIBANK ULTIMA
  • EMIRATES - CITIBANK ULTIMATE (MASTERCARD) EMIRATES - CITIBANK ULTIMATE (MASTERCARD)
  • EMIRATES - CITIBANK ULTIMATE (VISA) EMIRATES - CITIBANK ULTIMATE (VISA)
  • EMIRATES - CITIBANK WORLD EMIRATES - CITIBANK WORLD
  • EMIRATES-CITIBANK GOLD EMIRATES-CITIBANK GOLD

EMIRATES - CITIBANK ULTIMA MASTERCARD

With your Citi Cashback Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Don't let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

From anywhere and at any time, enhanced protection options are available to ensure that while you're traveling your needs are met promptly and efficiently, just ensure you have purchased you airline ticket using your Citi Cashback Credit Card.

What's more for visa application purposes, call our 24-hour CitiPhone Banking Service on +971 4 311 4653 for your Certificate of Insurance.

Support

For details on how to file a claim and the full Terms and Conditions, visit the Mastercard World Elite website

EMIRATES - CITIBANK ULTIMA VISA

With your Citi Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Don't let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

From anywhere and at any time, enhanced protection options are available to ensure that while you're traveling your needs are met promptly and efficiently, just ensure you have purchased you airline ticket using your Citi Credit Card.

What's more for visa application purposes, call our 24-hour CitiPhone Banking Service on +971 4 311 4653 for your Certificate of Insurance.

Support

For details on how to file a claim and the full Terms and Conditions, visit the VISA Infinite website.
click here

EMIRATES - CITIBANK ULTIMATE (MASTERCARD)

With your Citi Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Don't let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

From anywhere and at any time, enhanced protection options are available to ensure that while you're traveling your needs are met promptly and efficiently, just ensure you have purchased you airline ticket using your Citi Credit Card.

What's more for visa application purposes, call our 24-hour CitiPhone Banking Service on +971 4 311 4653 for your Certificate of Insurance.

Support

For details on how to file a claim and the full Terms and Conditions, visit www.worldelite.mastercard.com or contact the World Elite MasterCard Concierge through 800-0444-0844 or +1-312-843-5359

EMIRATES - CITIBANK ULTIMATE (VISA)

With your Citi Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Don't let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

From anywhere and at any time, enhanced protection options are available to ensure that while you're traveling your needs are met promptly and efficiently, just ensure you have purchased you airline ticket using your Citi Credit Card.

What's more for visa application purposes, call our 24-hour CitiPhone Banking Service on +971 4 311 4653 for your Certificate of Insurance.

Support

For details on how to file a claim and the full Terms and Conditions, visit the VISA Infinite website.
click here

EMIRATES - CITIBANK WORLD

With your Citi Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Don't let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

From anywhere and at any time, enhanced protection options are available to ensure that while you're traveling your needs are met promptly and efficiently, just ensure you have purchased you airline ticket using your Citi Credit Card.

What's more for visa application purposes, call our 24-hour CitiPhone Banking Service on +971 4 311 4000 for your Certificate of Insurance.

Support

For details on how to file a claim and the full Terms and Conditions, visit the MasterCard World website.
click here

EMIRATES - CITIBANK GOLD

With your Citi Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Don't let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

From anywhere and at any time, enhanced protection options are available to ensure that while you're traveling your needs are met promptly and efficiently, just ensure you have purchased you airline ticket using your Citi Credit Card.

What's more for visa application purposes, call our 24-hour CitiPhone Banking Service on +971 4 311 4000 for your Certificate of Insurance.

Effective May 31, 2018 the travel insurance benefit will no longer be offered on the Emirates - Citibank Gold credit cards

Support

For details on how to file a claim and the full Terms and Conditions.
click here

TERMS AND CONDITIONS

Insurance products are subject to exclusions, special Terms and Conditions, medical underwriting requirements (as applicable) contained in the policy document. Insurance products are underwritten by insurers, subject to the Terms and Conditions of each policy. Citibank N.A. does not underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application and / or claim made to the insurer. Policies can be cancelled at any time. Insurance products are not insured by government or governmental agencies. In addition to Terms and Conditions of the Insurer under each policy, Citibank Terms and Conditions apply and are subject to change.

TERMS AND CONDITIONS

• This offer is applicable only for customers who submit a lead through the online cashback campaign, successfully get approved for a credit card and meet the minimum retail spend requirements listed below.
• The offer is available from November 19th, 2017 until June 30th, 2018.
• Customers who get successfully approved for a credit card and meet the minimum retail spend requirement will get the cashback credited into their card account directly as statement credit.
• The offer is applicable for all credit cards being offered during the promotion period.
• Existing Citi credit card customers and CitibankĀ“s staff are not eligible for this offer.
• Customers who have cancelled a Citi credit card within the last 48 months are not eligible for this offer.
• Citibank reserves the right, at its absolute discretion, to vary, delete, add or suspend the above offer without prior notice.
• This offer will not be available in conjunction with any other sign up offers/promotions
• All Credit Cards are approved at the sole discretion of Citibank, N.A UAE (Citibank N.A.). Approval for a credit card is subject to receipt of complete documentation (in original), required information to the satisfaction of the bank and successful verification
• Citibank Terms and Conditions apply. They are subject to change and are available upon request. For the current Terms and Conditions please visit www.citibank.ae
• The customer has to read and acknowledge all the Terms & Conditions listed on the registration page before applying • All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/ other entity(ies).
• In no event shall Citibank, any of its affiliates, or any of their officers, directors, employees or agents be liable for any loss, damage or expense arising out of or otherwise related to this offer.
• By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/ mobile number.
• Citibank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend/amend/cancel this offer, with or without any reason • Citibank reserves the right, at its absolute discretion, to vary, delete or add to any of these terms and conditions from time to time, without prior notice.
• The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information.
• Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information.

Minimum retail spend requirement
• For the new customers approved under this program, the cashback will be awarded upon meeting minimum retail spend requirement on the card within 90 days after the card has been approved.
• To be eligible for the offer, minimum spends requirements needs to be fulfilled as per card type within 3 months:
  • EK Ultima: AED 25,000
  • EK Ultimate: AED 20,000
  • EK World: AED 10,000
  • Prestige: AED 20,000
  • Premier: AED 20,000
  • Rewards: AED 10,000
  • Cashback: AED 9,000
  • Simplicity: AED 5,000
• Cash Withdrawal, payment of AMF, financial charges and bank fees will not be considered as part of the spend criteria specified above. Only retail spend related transactions will be eligible for being considered as eligible spend for this campaign.
• The customer is not eligible to receive the offer even if they meet the spend criteria but fail to make any minimum payments due against their Card during the 90 days period.
• Customers shall not be on any payment block to avail the above Offer at the time of offer fulfillment.
• The cashback will be awarded within 30 business days after the 90 day period as a statement credit if the customer is eligible under the above mentioned conditions.

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