Terms & Conditions

  1. Savings per card calculated are based on average monthly spends and cost of purchasing product benefits as an individual.
  2. Above destinations are for illustration purposes only. Actual ThankYou® Points / Emirates Skywards Miles required may differ at time of redemption and actual destinations can vary depending on frequent flyer programmes of each airline. Imposed airline / airport taxes may be applicable for reward bookings. Airline Partners Terms and Conditions apply.
  3. AMF to be reversed from second year onwards upon meeting minimum retail spend requirement of AED 9,000 on the Citi Rewards Credit Cards during the preceding year
  4. The AMF Waiver applies only for the first year for Citibank Emirates World card. The standard AMF, as specified on the Schedule of Fees & Charges, will apply from second year onwards.
  5. For all AMF waivers, The AMF will be charged and reversed on your statement. In case you do not see your AMF reversal posted to your Card’s statement, please call our 24-Hour CitiPhone Banking Service on +971 4 311 4000.
  6. Charges apply over your free entitlement per visit, per Cardmember. A charge of USD 27 will be debited per visit, for any additional guest over your free entitlement, by the lounge to your card. For details visit www.loungekey.com. In any circumstances, if access is denied at any participating lounge you may pay the lounge entry by using your Emirates-Citibank Credit Card and obtain written confirmation by the lounge operator on the receipt that lounge access was not available. Kindly note that you need to provide the receipt to the bank to be reimbursed for the amount that was invoiced and the claim must be made within 30 days of travel.
  7. Instalment plans / Loan On Card (LOC) are offered exclusively to Cardmembers who meet the criteria determined by Citibank from time to time for this product and to whom the offer to participate in such product has been communicated by Citibank. Citibank shall grant an LOC requested by the Cardmember at its sole discretion and reserves the right to refuse to grant a LOC to any Cardmember without revealing the reasons for such refusal.

Citibank Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae. All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/mobile number. The applicant agrees to be bound by Citibank's General Terms and Conditions available on the website www.citibank.ae. The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information. Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information. For our detailed list of fees and charges, please visit our website www.citibank.ae.