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Citi Phone Banking Features

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  • A fast and efficient way of conducting most of your banking transactions
  • Safe, secure and confidential. You can conduct your transactions from the comfort and convenience of your home or office.
  • An interactive, intelligent communication system that takes care of your banking needs over the phone.

Its simple, no forms to fill, no charges. To get started, please call: +971 4 311 4000

  • Get your account balances
  • Get details of your last six transactions
  • Order a checkbook
  • Transfer money between your accounts
  • Request a statement by mail
  • Activate payees for Citibank Online
  • Get your balances
  • Get details of your last statement
  • Register to pay your Etisalat bills via SMS
  • Activate your credit card
  • Change your credit card cash withdrawal PIN and T-PIN
  • Report the loss/theft of your credit card
  • Pay your credit card bill from your Citibank bank account
  • Get your Rewards Balance
  • Personalize the IVR
  • Utility Bill Payment
  • Order a Check Book
  • Transfer Money Between Your Accounts
  • Activate Your Credit Card

A quick reference to our IVR call flow

IVR = Interactive Voice Response