A guide to using the Citi Mobile® App for Mobile Banking

Blonde girl sitting in the coffee shop drinking coffee while checking her phone.

Thanks to technology, it has never been easier for you to monitor and manage your money. Mobile banking apps have become the digital platform of choice for customers, thanks to the added value and convenience they offer.

The Citi Mobile® App is a prime example of an innovative banking solution that continues to be enhanced in line with the changing needs of customers. The free-to-download app is loaded with value-added features and tools that help customers manage their accounts from anywhere and at any time.

One of the best things about this app is the freedom and flexibility it gives users to handle pretty much all of their financial matters. Not only does this help customers save time and money, but it also helps them track and take full control of their finances.

Innovative features at your fingertips with the Citi Mobile® app

The app uses push notifications to help customers stay informed about important transactions. For example, an account holder will get an automatic alert letting them know when a check has cleared, when a payment is due, or when their balance has fallen below a set threshold.

Payments made simple with the Citi Mobile® app

The Citi Mobile® App comes equipped with Citi PayAll—a convenient feature that lets you pay for various expenses such as rent, education fees, and professional services to any UAE bank account, even if that recipient doesn’t accept credit card payments. You can schedule one-time or recurring payments in just a few taps.

You can also redeem your points or miles using the Pay With Points feature for eligible purchases made on your Citi Credit Card. You have up to 60 days after a transaction to use your available rewards and receive a statement credit against that purchase.

If you’re an iPhone user, you can easily add your Citi MasterCard Credit Card to Digital Wallets like Apple Pay and Google Pay directly through the app. Simply go to the Cards section, select your card, and select the Digital Wallet/s of your choice. Once added, you can use your card for in-store, in-app, and online payments wherever Digital Wallets are accepted.

Added security with the Citi Mobile® app

The Citi Mobile® App uses the latest technologies to ensure the highest security standards. Account holders can log in using their fingerprints or Face ID instead of entering their passwords every time, or risk having their passwords saved on their devices.

Using the built-in Citi Mobile® Token feature, you can generate a One-Time PIN (OTP) for your Citibank online and Citi Mobile® transactions, as an alternative to other authentication methods such as the Online Security Device or One-Time PIN (OTP) via SMS, providing an added level of security.

What else can I do on the Citi Mobile® app?

You’ll also be glad to know that you can change your Credit card ATM PIN without visiting a bank branch or ATM. All you have to do is click the ATM PIN Change from the options menu and select the card to get a new PIN.

The Easy Payment Plan feature on the app allows you to convert a transaction amount made on your Citi Credit Card into smaller monthly installments.

Overall, the smart and convenient features on this app make it worth the space on your Smartphone. The app is an ideal choice for tech-savvy customers who prefer to keep track of their money when they’re on the go. The Citi Mobile® App is available for download on Apple’s App Store and Google Play Store.

Final Words

The Citi Mobile® App offers much more than just everyday banking. With smart tools, secure payments, and valuable credit card features, it gives you complete control over your finances—right from your phone. From redeeming rewards to monitoring your spending, everything is designed to be simple, secure, and within reach. If you haven’t downloaded the mobile banking app yet, now is the perfect time to start.

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Joumana Saad is an American freelance journalist and media personality based in Dubai. She writes about financial, media and technology news and topics.

 


 

This article is intended to provide general information about finance and investments and does not replace or should be taken as professional financial advice. The content reflects the view of the author of the article and does not necessarily reflect the views of Citi or its employees, and we do not guarantee the accuracy or completeness of the information presented in the article except information on Citibank N.A. – UAE products referenced herein.

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