Credit Card Rewards and Redemptions

Citibank Credit Cards Rewards and Redemptions

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To learn more about the rewards you can enjoy, kindly select your credit card. Not yet a Citi Credit Card holder?APPLY NOW

Please note the Citi merchandise redemption option will be discontinued and effective 19 November 2023, we will no longer accept new redemption requests for merchandise. If you have questions regarding an existing merchandise delivery, please contact CitiPhone at +9714 311 4000.

  • CITI PRESTIGE CITI PRESTIGE
  • CITI PREMIER CITI PREMIER
  • CITI REWARDS CITI REWARDS

CITI PRESTIGE

Pay with Points

Cash Rebate

E-Vouchers

Points Transfer

Cash For Points

Merchandise

 

Pay with Points

Pay first, then offset your purchases with your points or miles after!

Enjoy the freedom of redeeming your Points/Miles with Pay with Points. Learn how you can offset your purchases easily using your accumulated Points/Miles via the following channels:

  • Pay with Points via Citibank Mobile
  • Pay with Points via Citibank Online
  • Pay with points via SMS
  • Step 1
  • Login Citi Mobile® App.
  • Step 2
  • Select you Credit Card
  • Step 3
  • View and select any transaction under the list of transactions made on your Citi Credit Card.
  • Step 4
  • A "Pay with Points" or "Pay with Miles" button will be available for eligible transactions. Click on the respective button to proceed.
  • Step 5
  • Review and confirm the total number of Points/Miles to be redeemed and click on "Pay with Points" or "Pay with Miles".
  • Step 6
  • Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account. You can select up to 5 transactions per redemption request with Points/Miles
Conversion Rate

40

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

35

ThankYou Points

(Travel related spend)*

 Arrow Icon

AED 1

* Applicable on airline, hospitality related accommodation charges and tours/travel agency fees spend (defined by MCC 3000-3999, 4511, 4722 & 7011)

  • Step 1
  • Login to Citibank Online
  • Step 2
  • Select your credit card and click on Pay with Points on the Account Details page
  • Step 3
  • Select your eligible transactions to offset with points or miles
  • Step 4
  • Click continue and confirm your redemption upon agreeing with the Terms and Conditions.
Conversion Rate

40

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

35

ThankYou Points

(Travel related spend)*

 Arrow Icon

AED 1

* Applicable on airline, hospitality related accommodation charges and tours/travel agency fees spend (defined by MCC 3000-3999, 4511, 4722 & 7011)

  • Step 1
  • Pay for your purchases with your Citi Credit Card as usual
  • Step 2
  • A 'Pay with Points' SMS* will be sent to your mobile phone number registered with Citi with a link for you to redeem.
  • Step 3
  • Click on the link and select the full or partial transaction amount you wish to redeem for.
  • Step 4
  • A confirmation page will be displayed once the redemption is successful. The redemption will be reflected in your next card statement.

*A 'Pay with Points' SMS will only be sent to Basic Cardmembers of PWP Eligible Card(s) who have a minimum of 5,000 ThankYou Points/ Citi Miles and/or 25,000 CitiDollars in their account. Basic Cardmembers will receive a maximum of one (1) SMS every 48 hours and will have 24 hours from receiving the SMS to redeem it.

Conversion Rate

70

ThankYou Points / Citi Miles

 Arrow Icon

AED 1
Click here for Pay with Points Terms and Conditions.
Got a question? Read the Pay with Points FAQs .

Cash Rebate

Redeem your hard-earned ThankYou® Points/ Points/ Miles for a Cash Rebate.

The Cash Rebate redemption program can be availed through the following redemption channels:

  • Cash Rebate via
    Citibank Mobile
  • Cash Rebate via
    Citibank Online
123456
  • Step 1
  • Login Citi Mobile® App.
  • Step 2
  • Select you Credit Card
  • Step 3
  • Click View Rewards
  • Step 4
  • Click on Cash Rebate button
  • Step 5
  • Select the amount that you would like to convert using the slider provided and click Redeem Now
  • Step 6
  • Upon confirmation of successful redemption, a statement credit will be reflected in your next statement
Conversion Rate

45

ThankYou Points / Citi Miles

 Arrow Icon

AED 1
Citibank Prestige Credit Cards
Conversion Rate

45

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

How to get an Cash Rebate using ThankYou® Points

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Cash Rewards' from the menu bar and select the 'Cash Rebate Credit' option
7.
Complete the request and confirm

You will receive an email stating the details of your redemption request. It may take up to 2 working days for you to see the statement credit reflect on your credit card.

Click here for Cash Rebate Terms and Conditions
Got a question? Read Cash Rebate FAQs

E-Vouchers

E-Vouchers

Get E-Vouchers from an extensive array of shopping, e-commerce and entertainment partners when you redeem your Citi ThankYou Points

The vouchers are issued by YouGotaGift

Conversion Rate

4,000 ThankYou Points for
AED 100 voucher

How to redeem your ThankYou Points for E-Vouchers

1.
Click here to login to Citibank Online
2.
Select the ‘Accounts’ tab on the top menu and choose your Citi Credit card
3.
Click the ‘View Rewards’ link near the card image
4.
Enter the One Time Password sent to the mobile phone number registered with Citibank and select 'Continue' to proceed.
5.
Click on ‘Cash Rewards’ from the menu bar and select the ‘Gift Vouchers’ option
6.
Select ’Add to Cart’ option for the ‘E-Voucher’ you would like to redeem
7.
‘Accept’ the Citi Terms and Conditions and click ‘Submit’ to complete your E-Voucher order
8.
You will receive an email stating the details of your redemption request, E-Voucher link and PIN. To download your E-Voucher, click on the link and enter PIN when prompted.

Points Transfer

Points Transfer

Transfer your ThankYou® Points to participating travel loyalty programs to redeem for flights, hotel stays and more on a 1:1 basis with select partners, giving you the best conversion rates without being tied down to any given program.

Citi Premier Etihad Guest Miles conversion rate is 1.5:1

Skywards Miles (Emirates/flydubai) conversion rate is 2.5:1 for Citi Prestige and Citi Premier credit cards

Citibank Credit Card Offers

How to transfer your ThankYou® Points to our airline and hotel partners

1.
Click here to login to Citibank Online
2.
Select the ' Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the ' View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select ' Continue' to proceed.
6.
Click on ' Travel' from the menu bar and select the ' Points Transfer' option
7.
Fill up the required information for ' Points Transfer' and confirm
8.
You will receive an email stating the details of your redemption request
9.
It may take up to 14 working days to see the miles reflect in your partner loyalty account.

You will receive an email stating the details of your redemption request. It may take up to 14 working days to see the points reflect in your partner loyalty account.

Cash For Points

Cash For Points

ThankYou® Points can be used to get a cash rebate on all kinds of travel-related spend made on your Citi Prestige Credit Card, with the cash for Points redemption option.

This means you can use your ThankYou® Points for purposes above and beyond our official partners. Fly for free with any airline or enjoy free hotel stays, ferry trips and more around the world. 15,000 ThankYou® Points can be redeemed for AED 500 on any travel-related purchases

How does it work?

In 3 easy steps you can get cashback on your travel related spend

Convert Credit Card Reward Points into Cash

How to redeem your ThankYou® Points for Cash for Points

1.
Click here to redeem your ThankYou® Points using the Cash for Points facility
2.
Complete the Cash for Points request form and confirm

Cash for Points request can be made for amounts of AED 500 or above, at any time within 60 days of your travel related transaction. It may take up to 5 working days for you to see the statement credit reflect on your credit card.

Merchandise

Merchandise

From apparel to electronics to home goods and more, browse items for every interest.

RAYBAN CLUBMASTER SUNGLASSES

41,600 points*

VEHO STIX WIRELESS EARPHONES

30,200 points*

BODUM TRAVEL MUG(0-35 LITRE) - RED

10,300 points*

NOTE:
Items may take up to 21 working days to be delivered.

How to redeem your ThankYou® Points for Merchandise

1.
Click here to login to Citibank Online
2.
Select the ' Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the ' View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone registered with Citibank to proceed.
6.
Click on 'Merchandise' from the menu bar and explore the many options from which you can redeem.

You will receive an email stating the details of your redemption request. It may take up to 21 working days for you to receive your Merchandise through courier.

*Points requirement and merchandise items displayed are for illustration purposes only. For details on items on offer and points requirements, please login to the Global Rewards portal and select the Merchandise option.

All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/ other entity(ies). Partner Terms & Conditions apply wherever applicable.

CITI PREMIER

Pay with Points

Cash Rebate

E-Vouchers

Points Transfer

Cash For Points

Merchandise

 

Pay with Points

Pay first, then offset your purchases with your points or miles after!

Enjoy the freedom of redeeming your Points/Miles with Pay with Points. Learn how you can offset your purchases easily using your accumulated Points/Miles via the following channels:

  • Pay with Points via Citibank Mobile
  • Pay with Points via Citibank Online
  • Pay with points via SMS
  • Step 1
  • Login Citi Mobile® App.
  • Step 2
  • Select you Credit Card
  • Step 3
  • View and select any transaction under the list of transactions made on your Citi Credit Card.
  • Step 4
  • A "Pay with Points" or "Pay with Miles" button will be available for eligible transactions. Click on the respective button to proceed.
  • Step 5
  • Review and confirm the total number of Points/Miles to be redeemed and click on "Pay with Points" or "Pay with Miles".
  • Step 6
  • Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account. You can select up to 5 transactions per redemption request with Points/Miles
Conversion Rate

40

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

35

ThankYou Points

(Travel related spend)*

 Arrow Icon

AED 1

* Applicable on airline, hospitality related accommodation charges and tours/travel agency fees spend (defined by MCC 3000-3999, 4511, 4722 & 7011)

  • Step 1
  • Login to Citibank Online
  • Step 2
  • Select your credit card and click on Pay with Points on the Account Details page
  • Step 3
  • Select your eligible transactions to offset with points or miles
  • Step 4
  • Click continue and confirm your redemption upon agreeing with the Terms and Conditions.
Conversion Rate

40

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

35

ThankYou Points

(Travel related spend)*

 Arrow Icon

AED 1

* Applicable on airline, hospitality related accommodation charges and tours/travel agency fees spend (defined by MCC 3000-3999, 4511, 4722 & 7011)

  • Step 1
  • Pay for your purchases with your Citi Credit Card as usual
  • Step 2
  • A 'Pay with Points' SMS* will be sent to your mobile phone number registered with Citi with a link for you to redeem.
  • Step 3
  • Click on the link and select the full or partial transaction amount you wish to redeem for.
  • Step 4
  • A confirmation page will be displayed once the redemption is successful. The redemption will be reflected in your next card statement.

*A 'Pay with Points' SMS will only be sent to Basic Cardmembers of PWP Eligible Card(s) who have a minimum of 5,000 ThankYou Points/ Citi Miles and/or 25,000 CitiDollars in their account. Basic Cardmembers will receive a maximum of one (1) SMS every 48 hours and will have 24 hours from receiving the SMS to redeem it.

Conversion Rate

70

ThankYou Points / Citi Miles

 Arrow Icon

AED 1
Click here for Pay with Points Terms and Conditions.
Got a question? Read the Pay with Points FAQs .

Cash Rebate

Redeem your hard-earned ThankYou® Points/ Points/ Miles for a Cash Rebate.

The Cash Rebate redemption program can be availed through the following redemption channels:

  • Cash Rebate via
    Citibank Mobile
  • Cash Rebate via
    Citibank Online
123456
  • Step 1
  • Login Citi Mobile® App.
  • Step 2
  • Select you Credit Card
  • Step 3
  • Click View Rewards
  • Step 4
  • Click on Cash Rebate button
  • Step 5
  • Select the amount that you would like to convert using the slider provided and click Redeem Now
  • Step 6
  • Upon confirmation of successful redemption, a statement credit will be reflected in your next statement
Conversion Rate

45

ThankYou Points / Citi Miles

 Arrow Icon

AED 1
Citibank Premier Credit Cards
Conversion Rate

45

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

How to get an Cash Rebate using ThankYou® Points

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Premier Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Cash Rewards' from the menu bar and select the 'Cash Rebate Credit' option
7.
Complete the request and confirm

You will receive an email stating the details of your redemption request. It may take up to 2 working days for you to see the statement credit reflect on your credit card.

Click here for Cash Rebate Terms and Conditions
Got a question? Read Cash Rebate FAQs

E-Vouchers

E-Vouchers

Get E-Vouchers from an extensive array of shopping, e-commerce and entertainment partners when you redeem your Citi ThankYou Points

The vouchers are issued by YouGotaGift

Conversion Rate

4,000 ThankYou Points for
AED 100 voucher

How to redeem your ThankYou Points for E-Vouchers

1.
Click here to login to Citibank Online
2.
Select the ‘Accounts’ tab on the top menu and choose your Citi Credit card
3.
Click the ‘View Rewards’ link near the card image
4.
Enter the One Time Password sent to the mobile phone number registered with Citibank and select 'Continue' to proceed.
5.
Click on ‘Cash Rewards’ from the menu bar and select the ‘Gift Vouchers’ option
6.
Select ’Add to Cart’ option for the ‘E-Voucher’ you would like to redeem
7.
‘Accept’ the Citi Terms and Conditions and click ‘Submit’ to complete your E-Voucher order
8.
You will receive an email stating the details of your redemption request, E-Voucher link and PIN. To download your E-Voucher, click on the link and enter PIN when prompted.

Points Transfer

Points Transfer

Transfer your ThankYou® Points to participating travel loyalty programs to redeem for flights, hotel stays and more on a 1:1 basis with select partners, giving you the best conversion rates without being tied down to any given program.

Citi Premier Etihad Guest Miles conversion rate is 1.5:1

Skywards Miles (Emirates/flydubai) conversion rate is 2.5:1 for Citi Prestige and Citi Premier credit cards

Citibank Credit Card Offers

How to transfer your ThankYou® Points to our airline and hotel partners

1.
Click here to login to Citibank Online
2.
Select the ' Accounts' tab on the top menu
3.
Select your Citi Premier Credit Card
4.
Click the ' View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select ' Continue' to proceed.
6.
Click on ' Travel' from the menu bar and select the ' Points Transfer' option
7.
Fill up the required information for ' Points Transfer' and confirm
8.
You will receive an email stating the details of your redemption request
9.
It may take up to 14 working days to see the miles reflect in your partner loyalty account.

You will receive an email stating the details of your redemption request. It may take up to 14 working days to see the points reflect in your partner loyalty account.

Cash For Points

Cash For Points

ThankYou® Points can be used to get a cash rebate on all kinds of travel-related spend made on your Citi Premier Credit Card, with the cash for Points redemption option.

This means you can use your ThankYou® Points for purposes above and beyond our official partners. Fly for free with any airline or enjoy free hotel stays, ferry trips and more around the world. 15,000 ThankYou® Points can be redeemed for AED 500 on any travel-related purchases

How does it work?

In 3 easy steps you can get cashback on your travel related spend

Convert Reward Points to Cash

How to redeem your ThankYou® Points for Cash for Points

1.
Click here to redeem your ThankYou® Points using the Cash for Points facility
2.
Complete the Cash for Points request form and confirm

Cash for Points request can be made for amounts of AED 500 or above, at any time within 60 days of your travel related transaction. It may take up to 5 working days for you to see the statement credit reflect on your credit card.

Merchandise

Merchandise

From apparel to electronics to home goods and more, browse items for every interest.

RAYBAN CLUBMASTER SUNGLASSES

41,600 points*

VEHO STIX WIRELESS EARPHONES

30,200 points*

BODUM TRAVEL MUG(0-35 LITRE) - RED

10,300 points*

NOTE:
Items may take up to 21 working days to be delivered.

How to redeem your ThankYou® Points for Merchandise

1.
Click here to login to Citibank Online
2.
Select the ' Accounts' tab on the top menu
3.
Select your Citi Premier Credit Card
4.
Click the ' View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone registered with Citibank to proceed.
6.
Click on 'Merchandise' from the menu bar and explore the many options from which you can redeem.

You will receive an email stating the details of your redemption request. It may take up to 21 working days for you to receive your Merchandise through courier.

*Points requirement and merchandise items displayed are for illustration purposes only. For details on items on offer and points requirements, please login to the Global Rewards portal and select the Merchandise option.

All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/ other entity(ies). Partner Terms & Conditions apply wherever applicable.

CITI REWARDS

Pay with Points

Cash Rebate

Calendar

E-Vouchers

Merchandise

 

Pay with Points

Pay first, then offset your purchases with your points or miles after!

Enjoy the freedom of redeeming your Points/Miles with Pay with Points. Learn how you can offset your purchases easily using your accumulated Points/Miles via the following channels:

  • Pay with Points via Citibank Mobile
  • Pay with Points via Citibank Online
  • Pay with Points via SMS
  • Step 1
  • Login Citi Mobile® App.
  • Step 2
  • Select you Credit Card
  • Step 3
  • View and select any transaction under the list of transactions made on your Citi Credit Card.
  • Step 4
  • A "Pay with Points" or "Pay with Miles" button will be available for eligible transactions. Click on the respective button to proceed.
  • Step 5
  • Review and confirm the total number of Points/Miles to be redeemed and click on "Pay with Points" or "Pay with Miles".
  • Step 6
  • Upon confirmation of successful redemption, a statement credit will be reflected in your next statement of account. You can select up to 5 transactions per redemption request with Points/Miles
Conversion Rate

40

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

35

ThankYou Points

(Travel related spend)*

 Arrow Icon

AED 1

* Applicable on airline, hospitality related accommodation charges and tours/travel agency fees spend (defined by MCC 3000-3999, 4511, 4722 & 7011)

  • Step 1
  • Login to Citibank Online
  • Step 2
  • Select your credit card and click on Pay with Points on the Account Details page
  • Step 3
  • Select your eligible transactions to offset with points or miles
  • Step 4
  • Click continue and confirm your redemption upon agreeing with the Terms and Conditions.
Conversion Rate

40

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

35

ThankYou Points

(Travel related spend)*

 Arrow Icon

AED 1

* Applicable on airline, hospitality related accommodation charges and tours/travel agency fees spend (defined by MCC 3000-3999, 4511, 4722 & 7011)

  • Step 1
  • Pay for your purchases with your Citi Credit Card as usual
  • Step 2
  • A 'Pay with Points' SMS* will be sent to your mobile phone number registered with Citi with a link for you to redeem.
  • Step 3
  • Click on the link and select the full or partial transaction amount you wish to redeem for.
  • Step 4
  • A confirmation page will be displayed once the redemption is successful. The redemption will be reflected in your next card statement.

*A 'Pay with Points' SMS will only be sent to Basic Cardmembers of PWP Eligible Card(s) who have a minimum of 5,000 ThankYou Points/ Citi Miles and/or 25,000 CitiDollars in their account. Basic Cardmembers will receive a maximum of one (1) SMS every 48 hours and will have 24 hours from receiving the SMS to redeem it.

Conversion Rate

70

ThankYou Points / Citi Miles

 Arrow Icon

AED 1
Click here for Pay with Points Terms and Conditions.
Got a question? Read the Pay with Points FAQs .

Cash Rebate

Redeem your hard-earned ThankYou® Points/ Points/ Miles for a Cash Rebate.

The Cash Rebate redemption program can be availed through the following redemption channels:

  • Cash Rebate via
    Citibank Mobile
  • Cash Rebate via
    Citibank Online
123456
  • Step 1
  • Login Citi Mobile® App.
  • Step 2
  • Select you Credit Card
  • Step 3
  • Click View Rewards
  • Step 4
  • Click on Cash Rebate button
  • Step 5
  • Select the amount that you would like to convert using the slider provided and click Redeem Now
  • Step 6
  • Upon confirmation of successful redemption, a statement credit will be reflected in your next statement
Conversion Rate

45

ThankYou Points / Citi Miles

 Arrow Icon

AED 1
Rewards Credit Cards
Conversion Rate

45

ThankYou Points / Citi Miles

 Arrow Icon

AED 1

How to get an Cash Rebate using ThankYou® Points

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select yourCiti Rewards Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Cash Rewards' from the menu bar and select the 'Cash Rebate Credit' option
7.
Complete the request and confirm

You will receive an email stating the details of your redemption request. It may take up to 2 working days for you to see the statement credit reflect on your credit card.

Click here for Cash Rebate Terms and Conditions
Got a question? Read Cash Rebate FAQs

E-Vouchers

E-Vouchers

Get E-Vouchers from an extensive array of shopping, e-commerce and entertainment partners when you redeem your Citi ThankYou Points

The vouchers are issued by YouGotaGift

Conversion Rate

4,000 ThankYou Points for
AED 100 voucher

How to redeem your ThankYou Points for E-Vouchers

1.
Click here to login to Citibank Online
2.
Select the ‘Accounts’ tab on the top menu and choose your Citi Credit card
3.
Click the ‘View Rewards’ link near the card image
4.
Enter the One Time Password sent to the mobile phone number registered with Citibank and select 'Continue' to proceed.
5.
Click on ‘Cash Rewards’ from the menu bar and select the ‘Gift Vouchers’ option
6.
Select ’Add to Cart’ option for the ‘E-Voucher’ you would like to redeem
7.
‘Accept’ the Citi Terms and Conditions and click ‘Submit’ to complete your E-Voucher order
8.
You will receive an email stating the details of your redemption request, E-Voucher link and PIN. To download your E-Voucher, click on the link and enter PIN when prompted.

Merchandise

Merchandise

From apparel to electronics to home goods and more, browse items for every interest.

RAYBAN CLUBMASTER SUNGLASSES

41,600 points*

VEHO STIX WIRELESS EARPHONES

30,200 points*

BODUM TRAVEL MUG(0-35 LITRE) - RED

10,300 points*

NOTE:
Items may take up to 21 working days to be delivered.

How to redeem your ThankYou® Points for Merchandise

1.
Click here to login to Citibank Online
2.
Select the ' Accounts' tab on the top menu
3.
Select your Citi Rewards Credit Card
4.
Click the ' View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone registered with Citibank to proceed.
6.
Click on 'Merchandise' from the menu bar and explore the many options from which you can redeem.

You will receive an email stating the details of your redemption request. It may take up to 21 working days for you to receive your Merchandise through courier.

*Points requirement and merchandise items displayed are for illustration purposes only. For details on items on offer and points requirements, please login to the Global Rewards portal and select the Merchandise option.

All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/ other entity(ies). Partner Terms & Conditions apply wherever applicable.

GOT A QUESTION?

Visit our Help Center for frequently asked questions, troubleshooting, video demos and more.

Important

Missing the minimum payment due in any month and/or non-adherence to the bank’s Terms and Conditions may subject you to negative consequences and limit your ability to access further financing in the future, including but not limited to, late fee charges, a negative impact on your credit bureau rating, your card account going into arrears and/or collections measures which may include legal action and/or trigger all monies becoming due immediately. If you only make the minimum payment each month, you will pay more in interest and it will take you longer to pay off your outstanding balance.

Disclaimer

Click here to view fees and charges.

Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae/tnc. All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A – UAE Branch. And makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. Citi ThankYou® Rewards Program / Citi Rewards Program Terms and Conditions apply and are subject to change and are available upon request. For the current Citi ThankYou® Rewards Program / Citi Rewards Program Terms and Conditions, please click here. Citi ThankYou® Rewards Program / Citi Rewards Program Terms and Conditions are not applicable for Emirates – Citibank Credit Cards.

 

TERMS AND CONDITIONS

• This offer is applicable only for customers who submit a lead through the online cashback campaign,successfully get approved for a credit card and meet the minimum retail spend requirements listed below.
• The offer is available from November 19th, 2017 until June 30 th, 2018.
• Customers who get successfully approved for a credit card and meet the minimum retail spend requirement will get the cashback credited into their card account directly as statement credit.
• The offer is applicable for all credit cards being offered during the promotion period.
• Existing Citi credit card customers and Citibank's staff are not eligible for this offer.
• Customers who have cancelled a Citi credit card within the last 48 months are not eligible for this offer.
• Citibank reserves the right, at its absolute discretion, to vary, delete, add or suspend the above offer without prior notice.
• This offer will not be available in conjunction with any other sign up offers/promotions
• All Credit Cards are approved at the sole discretion of Citibank, N.A UAE (Citibank N.A.). Approval for a credit card is subject to receipt of complete documentation (in original), required information to the satisfaction of the bank and successful verification
• Citibank Terms and Conditions apply. They are subject to change and are available upon request. For the current Terms and Conditions please visit www1.citibank.ae
• The customer has to read and acknowledge all the Terms & Conditions listed on the registration page before applying • All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/ other entity(ies).
• In no event shall Citibank, any of its affiliates, or any of their officers, directors, employees or agents be liable for any loss, damage or expense arising out of or otherwise related to this offer.
• By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/ mobile number.
• Citibank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend/amend/cancel this offer, with or without any reason
• Citibank reserves the right, at its absolute discretion, to vary, delete or add to any of these terms and conditions from time to time, without prior notice.
• The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information.
• Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information.

Minimum retail spend requirement
• For the new customers approved under this program, the cashback will be awarded upon meeting minimum retail spend requirement on the card within 90 days after the card has been approved.
• To be eligible for the offer, minimum spends requirements needs to be fulfilled as per card type within 3 months:
  • EK Ultima: AED 25,000
  • EK Ultimate: AED 20,000
  • EK World: AED 10,000
  • Prestige: AED 20,000
  • Premier: AED 20,000
  • Rewards: AED 10,000
  • Cashback: AED 9,000
  • Simplicity: AED 5,000
• Cash Withdrawal, payment of AMF, financial charges and bank fees will not be considered as part of the spend criteria specified above. Only retail spend related transactions will be eligible for being considered as eligible spend for this campaign.
• The customer is not eligible to receive the offer even if they meet the spend criteria but fail to make any minimum payments due against their Card during the 90 days period.
• Customers shall not be on any payment block to avail the above Offer at the time of offer fulfillment.
• The cashback will be awarded within 30 business days after the 90 day period as a statement credit if the customer is eligible under the above mentioned conditions.

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