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  • CITI PRESTIGE CITI PRESTIGE

CITI PRESTIGE

With Citi ThankYou® Rewards discover a world of rewards dedicated to travel, shopping and more

Merchandise

Points Transfer

Book Travel

Gift Vouchers/ Cards

Cash For Points

AMF Reversal

 

Points Transfer

to 13 airline and 3 hotel partners at 1:1 ratio or better

Cash back

on all travel related spend like airline ticket purchases, hotel bookings, rent a car, cruises etc. through the 'Cash for Points' feature

Vouchers & Gift Cards

from a range of leading retail, travel and entertainment partners

Annual Membership Fee Reversals

Which can be redeemed for against your ThankYou® Points

Merchandise

Merchandise

Use your ThankYou® Points to order merchandise from apparel to electronics to home goods and more. Browse through a host of items for every interest and have them delivered to your doorstep

How to redeem your ThankYou® Points for Merchandise

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Merchandise' from the menu bar and explore the merchandise on offer
7.
Select 'Add to Cart' option for the merchandise you would like to redeem

You will receive an email stating the details of your redemption request. It may take up to 21 working days for you to receive your merchandise through courier.

Points Transfer

Points Transfer

Transfer your ThankYou® Points to participating travel loyalty programs to redeem for flights, hotel stays and more on a 1:1 or better basis, giving you the best conversion rates without being tied down to any given program

How to transfer your ThankYou® Points to our airline and hotel partners

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Travel' from the menu bar and select the 'Points Transfer' option
7.
Fill up the required information for 'Points Transfer' and confirm
8.
You will receive an email stating the details of your redemption request
9.
It may take up to 14 working days to see the miles reflect in your partner loyalty account.

You will receive an email stating the details of your redemption request. It may take up to 14 working days to see the points reflect in your partner loyalty account.

Book Travel

Book Travel

An online portal where you can redeem your ThankYou® Points for flights, hotels, rental cars and holiday packages with no blackout dates for booking. Best of all you can conduct the redemption request with part cash and part points (minimum ThankYou® Points requirements for a redemption is 1,000 ThankYou® Points)

How to 'Book Travel' using your ThankYou® Points

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select ‘Continue’ to proceed.
6.
Click on 'Travel' from the menu bar and select the 'flights', 'hotels' or 'cars' option
7.
Explore the options available, complete the request and confirm
8.
Kindly note for any cancellation or changes you need to contact our Travel Desk through our 24/7 CitiPhone Banking service on +971 4 311 4653

You will receive an email stating the details of your booking. Please note for all flight bookings a booking fee of AED 37 will be charged

Cash For Points

Cash For Points

ThankYou® Points can be used to get a cash rebate on all kinds of travel-related spend made on your Citi Prestige Credit Card, with the cash for Points redemption option.

This means you can use your ThankYou® Points for purposes above and beyond our official partners. Fly for free with any airline or enjoy free hotel stays, ferry trips and more around the world. 15,000 ThankYou® Points can be redeemed for AED 500 on any travel-related purchases

How does it work?

In 3 easy steps you can get cashback on your travel related spend

How to redeem your ThankYou® Points for Cash for Points

1.
Click here to redeem your ThankYou® Points using the Cash for Points facility
2.
Complete the Cash for Points request form and confirm

Cash for Points request can be made for amounts of AED 500 or above, at any time within 60 days of your travel related transaction. It may take up to 5 working days for you to see the statement credit reflect on your credit card.

Gift Vouchers/Cards

Gift Vouchers/ Cards

Get Gift Vouchers/Cards from an extensive array of travel and entertainment partners when you redeem your Citi ThankYou® Points

Shopping vouchers across merchants in the UAE

  • AED 100

    5,000

    ThankYou® Points
    Required

  • AED 100

    5,000

    ThankYou® Points
    Required

  • 2 Meals

    2,000

    ThankYou® Points
    Required

  • AED 100

    5,000

    ThankYou® Points
    Required

  • AED 100

    5,000

    ThankYou® Points
    Required

  • AED 100

    5,000

    ThankYou® Points
    Required

  • Green Experience

    45,000

    ThankYou® Points
    Required

  • AED 100

    3,000

    ThankYou® Points
    Required

  • AED 100

    3,000

    ThankYou® Points
    Required

  • AED 100

    3,000

    ThankYou® Points
    Required

How to redeem your ThankYou® Points for Gift Vouchers/Cards

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Cash Rewards' from the menu bar and select the 'Gift Vouchers' option
7.
Select 'Add to Cart' option for the 'Gift Vouchers/Cards' you would like to redeem

You will receive an email stating the details of your redemption request. It may take up to 7 working days for you to receive your Gift Vouchers/Cards through courier.

Annual Membership Fee (AMF) Reversal

Annual Membership Fee (AMF) Reversal

If you wish, you can redeem your Citi ThankYou® Points to cover the annual membership fee you have paid for on your Citi Prestige Credit Card.

Annual Membership Fee
Reversal of AED 25

625

ThankYou® Points Required

Annual Membership Fee
Reversal of AED 50

1,250

ThankYou® Points Required

Annual Membership Fee
Reversal of AED 100

2,500

ThankYou® Points Required

How to get an Annual Membership Fee Reversal using ThankYou® Points

1.
Click here to login to Citibank Online
2.
Select the 'Accounts' tab on the top menu
3.
Select your Citi Prestige Credit Card
4.
Click the 'View Rewards' link near the card image
5.
Enter the One Time Password sent to the mobile phone number registered with Citibank and accept the Terms and Conditions to proceed.

Kindly note once the Terms and Conditions have been accepted, you will not need to accept them again and will only need to select 'Continue' to proceed.
6.
Click on 'Cash Rewards' from the menu bar and select the 'Annual Fee Credit' option
7.
Complete the request and confirm

You will receive an email stating the details of your redemption request. It may take up to 5 working days for you to see the statement credit reflect on your credit card.

Disclaimer

Items once redeemed cannot be returned

Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae. All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. Citi ThankYou® Rewards Program / Citi Rewards Program Terms and Conditions apply and are subject to change and are available upon request. For the current Citi ThankYou® Rewards Program / Citi Rewards Program Terms and Conditions, please click here. Citi ThankYou® Rewards Program / Citi Rewards Program Terms and Conditions are not applicable for Emirates – Citibank Credit Cards.